Internal Sales Rep - Medical Devices/HCT

Beltone; Fishers (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Beltone in Fishers, IN is seeking a motivated Hearing Care Technician to support patient care and hearing aid fittings while you work toward a Hearing Care Specialist license. We provide comprehensive training, mentorship, and licensing support, starting with patient care and device adjustments and progressing to more complex clinical responsibilities.

This role emphasizes patient service, teamwork, and a path to licensure. Excellent communication and attention to detail are valued.

Qualifications

• High school diploma or equivalent required.
• Experience in sales, customer service, hospitality, or related fields preferred.
• Interest in pursuing hearing care licensing path.

Responsibilities

• Conduct patient screenings, ear impressions, and hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and usage instructions to patients.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
• Maintain patient records and manage administrative tasks related to patient care.

Skills

Sales Acumen

Customer Service Orientation

Attention to Detail

Team Collaboration

Problem-Solving Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

We are looking for a motivated and people-oriented Hearing Care Technician to join our team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist. Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to put these skills to work in a clinical setting.

We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills. As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.

Key Responsibilities

• Conduct patient screenings, ear impressions, and hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and usage instructions to patients.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
• Maintain patient records and manage administrative tasks related to patient care.

Skills We’re Looking For

• Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.
• Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients.
• Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.
• Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.
• Problem-Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.

What We Offer

• Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license.
• Professional Development: Regular skill-building opportunities to advance in your career.
• Employee Benefits: Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.

Minimum Qualifications

• High school diploma or equivalent (required).
• Prior experience in sales, customer service, hospitality, or related fields.
• Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.
• Proficiency in Microsoft Office and general computer skills.

Preferred Qualifications

• Previous experience in a healthcare or patient-focused role.
• Ability to manage a fast-paced environment with a friendly and professional demeanor.

We are an Equal Opportunity Employer.