HEAP Examiner (Anticipated)

Delaware Opportunities; New York, Northern (NY, KY); On-site; USD 43,000 - 51,000; Full time

Job summary

Delaware Opportunities Inc. Community Services is seeking two HEAP Examiners for full-time seasonal roles. Examiners interview and screen HEAP applicants, maintain records, and ensure regulatory compliance while coordinating with staff and partners.

One position is based in Hamden and the other at the OFA location. Work is 35 hours per week, Monday–Friday, with pay $23.39–$27.90 per hour, depending on experience. For questions, contact Janelle Hartwell at 607-746-1718.

Qualifications

• Valid New York State Driver’s License required.
• Associate degree in Human Services, Business Management, or a related field and one (1) year of experience in a human services setting; and/or
• Three (3) years of experience in human services and general office procedures.

Responsibilities

• Interview and screen HEAP applicants.
• Maintain program records and ensure compliance with HEAP regulations.
• Coordinate with staff, community agencies and outreach locations.

Skills

Driver's License

HEAP knowledge

Office procedures

Education

Associate degree in Human Services or related field

1 year experience in human services setting

3 years experience in human services and general office procedures

Job description

Delaware Opportunities Inc. Community Services program is anticipating the need for two (2) full-time HEAP Examiners (dependent on funding). One position will be based at our Hamden location and one position will be based at our OFA location. HEAP Examiners are responsible for interviewing and screening applicants for HEAP, maintaining accurate program records, ensuring compliance with HEAP regulations and procedures, and coordinating with staff, community agencies, and outreach locations.

Job Responsibilities include (but are not limited to):

• Set up outreach locations and ensure appropriate staffing;
• Prepare news releases and mass mailings to promote HEAP services;
• Conduct interviews and screen applicants for HEAP eligibility;
• Perform computerized data entry and ensure the accuracy of data entered by HEAP staff;
• Perform general office duties as required;
• Work collaboratively with community agencies;
• Provide information about HEAP to community groups;
• Maintain an in-depth and up-to-date knowledge of HEAP regulations and procedures;
• Ensure compliance with all applicable rules and regulations;
• Prepare and submit required reports;
• Screen, interview, and train staff;
• Maintain current knowledge of local programs and available assistance

Qualifications:

• Valid New York State Driver’s License required;
• Associate degree in Human Services, Business Management, or a related field and one (1) year of experience in a human services setting; and/or
• Three (3) years of experience in human services and general office procedures

Schedule & Pay:

• Full-Time, Seasonal position
• 35 hours per week, Monday - Friday
• Pay range: $23.39 - $27.90 per hour (depending on experience)

For questions regarding this position, please contact Janelle Hartwell at [phone].

Equal Opportunity Employer:

Delaware Opportunities Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.