Healthy Planet Systems Analyst II

Community Hospital of the Monterey Peninsula; Monterey (CA); Hybrid; USD 109,000 - 146,000; Full time

Job summary

Community Hospital of the Monterey Peninsula is seeking a System Analyst II to support Epic Healthy Planet and Compass Rose Analytics in a remote-local California role. The incumbent will collaborate with HIT staff, clinicians, instructional designers and end users to optimize the electronic health record and workflows.

This position requires Epic certification within 90 days of course completion and excellent communication skills to coordinate across clinical and IT teams in a fast-paced

Qualifications

• Bachelor's degree in healthcare, informatics, education, business, or information systems.
• Equivalent experience may be substituted.

Responsibilities

• Master assigned application workflows including clinical, technical and operational aspects.
• Become expert in Epic applications development, testing, validation and maintenance.
• Use clinical background to build and support the application.
• Lead and support IT projects, document issues, and coordinate upgrades.
• Provide end-user support during implementations, updates and new releases.
• Perform testing and workflow validation before deployment.
• Gather user requirements and evaluate complex workflows with end users.
• Oversee implementation of upgrades and service updates.
• Participate in on-call coverage as assigned.
• Follow SOPs and organization templates; lead complex projects.

Skills

Critical thinking

Analytical thinking

Written and verbal communication

Customer service

Project management

Microsoft Office

Education

Bachelor's degree in healthcare/informatics/education/business/info systems

Tools

Epic Healthy Planet

Compass Rose Analytics/Clinical Build

ServiceNow

Job description

Welcome to Montage Health's application process! Job Description: This position is remote-local, must reside in California

Under the leadership of the HIT Applications Manager, the System Analyst II is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications.

This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montage's electronic health record.

Responsibilities include but are not limited to:

• Mastering of assigned application(s) and applied workflows including clinical, technical and operational
• Expert in the development, testing, validation and maintenance of the Epic application
• Use Clinical background and subject matter expertise to build and support the application
• Serve as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settings
• Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application.
• Provide support to end users for software implementations, updates, and new version releases and document project issues
• Complete testing and workflow validation of assigned applications and modifications before implementation into all environments
• Gathering end user requirements and evaluating complicated workflows by working directly with end users
• Oversee implementation of upgrades and service updates
• Participate in on call coverage rotation as assigned
• Follow team standard operating procedures, polices, and use organization standard templates
• Perform project lead role for complex projects associated with assigned applications

HIT departmental responsibilities

• Maintaining focus on customer service and responsiveness
• Excellent communication both written and verbal Troubleshoot technical problems
• Master HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, certifications, and processes
• Follow departmental and organizational policies and procedures

Experience

Required Experience

• Excellent critical and analytical thinking
• Excellent written and oral communication skills
• Exceptional customer service skills
• Business acumen in multiple functional areas
• Project Management and organizational skillsMicrosoft Office products
• Previous work as a systems analyst

Preferred Experience

• Three years of related Healthy Planet or Ambulatory experience
• Epic software knowledge
• IT issue tracking software or "ticketing" systems (e.g. ServiceNow)

Education

Bachelor's degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.

Licensure/Certification

Required existing certifications...

Epic certification in Epic Healthy Planet and Compass Rose Analytics/Clinical Build

Preferred existing certifications...

• Additional Epic certifications in one or more of the following:
• EpicCare Ambulatory
• Cogito
• Caboodle Data Model
• Clarity Data Model
• Clinical Data Model
• Value-Based Analytics

Epic certification is required within 90 days of completion date of course and as required to support new versions

Equal Opportunity Employer

Salary Range (based on years of applicable experience)

$108,825 to $145,579

#LI-RL1

Assigned Work Hours

Full time (exempt). This position is remote-local , must reside in California, work primarily from home and live within commuting distance to work location in Monterey, CA.

Position Type

Regular

Pay Range (based on years of applicable experience)

$56.40 to $75.44