Healthy Families Program Manager

Children's Home Society of Florida; Pensacola (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Generous paid time off

Holidays

Professional development opportunities

Job summary

Children’s Home Society of Florida seeks a Healthy Families Program Manager to lead a dedicated team and deliver prevention and home-visitation services that support strong, healthy beginnings for children and families. You’ll oversee daily program operations, guide service delivery and build key community partnerships to meet performance, quality and contract goals.

You’ll supervise and coach supervisors and staff, facilitate regular meetings, manage admissions and data, and ensure timely,

Qualifications

• Master’s degree in Public Health, Administration or a comparable Human Services field from an accredited university OR
• Bachelor’s degree in Public Health, Administration or a comparable Human Services field with three years of relevant experience.
• Florida Driver’s License within 30 days of hire and daily access to a reliable vehicle.
• Strong leadership, supervision and coaching abilities; effective written and verbal communication skills.

Responsibilities

• Lead day-to-day operations and service delivery of the Healthy Families program.
• Supervise, coach and develop program supervisors and team members.
• Conduct regular team and individual meetings and provide case guidance on complex situations.
• Oversee client admissions, caseloads and service delivery.
• Monitor case files, documentation and program data for quality assurance and contract compliance.
• Develop and maintain an internal quality assurance system.
• Establish program and team goals and track performance.
• Ensure documentation and quarterly/annual reports are accurate and timely.
• Track program spending and support budget accuracy.
• Build and maintain collaborative relationships with community partners.
• Serve as the program liaison between Healthy Families Florida and CHS.
• Participate in trainings, community meetings and related activities.

Skills

Leadership

Supervision

Project management

Communication

Team development

Community partnerships

Budgeting and reporting

Grant writing (helpful)

Microsoft Office

Education

Master’s degree in Public Health or Administration

Bachelor’s degree in Public Health or related field with 3 years experience

Tools

Microsoft Office

Data management tools

Job description

Lead with purpose. Strengthen families from the very beginning.

As a Healthy Families (HF) Program Manager with Children’s Home Society of Florida (CHS), you’ll lead a dedicated team delivering prevention and home-visitation services that help children and families build strong, healthy foundations. If you’re an experienced human services leader who believes in supporting families early, strengthening communities and developing people, this is an opportunity to turn that passion into meaningful impact.

Make an Impact

Healthy Families is part of CHS’s Ready to Grow work, supporting stable beginnings for healthy, happy development. In this role, you’ll help children and families access the resources, relationships and support they need to thrive during the earliest years.

You’ll oversee the daily operations of the Healthy Families program, guide service delivery, develop your team and build strong community partnerships. Your leadership will help ensure families receive consistent, high-quality services while the program achieves its performance, quality and contractual goals.

What You’ll Do

• Lead the day-to-day operations and service delivery of the Healthy Families program.
• Supervise, coach and develop program supervisors and team members while fostering a positive, supportive work environment.
• Conduct regular team and individual meetings and provide case consultation and guidance on complex or crisis situations.
• Oversee client admissions, case assignments, caseload ratios and service delivery.
• Monitor case files, documentation and program data to ensure quality assurance and contractual requirements are met.
• Develop and maintain an internal quality assurance system.
• Establish program and team goals, track performance and communicate results.
• Ensure required documentation, tracking systems and quarterly and annual reports are accurate and completed on time.
• Track program spending and support budget accuracy.
• Build and maintain collaborative relationships with community partners.
• Serve as the program liaison between Healthy Families Florida and CHS.
• Participate in program-related trainings, community meetings and activities.
• Assist with grant writing, contract negotiations and re-accreditation preparation as needed.
• Provide direct supervision and casework when needed to support program operations.

What You’ll Bring

Education

You’ll need one of the following :

• Master’s degree in Public Health, Administration or a comparable Human Services field from an accredited university; OR
• Bachelor’s degree in Public Health, Administration or a comparable Human Services field from an accredited university with three years of relevant experience.

Additional Requirements

• Florida Driver’s License within 30 days of hire.
• Daily access to a reliable and insured vehicle.
• Strong leadership, supervision and coaching abilities.
• Strong planning, project management, organization and time-management skills.
• Effective written and verbal communication skills.
• Ability to build collaborative relationships and work effectively across teams.
• Proficiency with Microsoft Office, including Word, Excel and Outlook.
• Ability to work independently, exercise sound judgment and meet critical deadlines while maintaining accuracy and quality.
• Ability to handle sensitive and highly stressful situations while maintaining confidentiality and professional boundaries.

Nice to Have

• Three years of management and administrative experience in human services-related programs.
• One year of experience providing services to culturally diverse communities and families.
• Three years of home-visitation experience with a strong background in prevention services for children ages birth to three.
• Knowledge of community resources, community engagement and infant and child development.
• Knowledge of parent-child attachment, maternal-infant health and the dynamics of child abuse and neglect.

Why CHS?

At Children’s Home Society of Florida, we believe every child deserves the opportunity to dream big. CHS works to build strong foundations from cradle to career, creating nurturing environments where children and families can thrive and supporting every child, every dream, every future .

When you join CHS, you’ll find:

• Mission-driven work that makes a meaningful impact in Florida communities
• Opportunities for growth and professional development
• A collaborative environment focused on children and families
• A benefits package that includes generous paid time off and holidays
• The opportunity to contribute to an organization that has served Florida’s children and families for more than 120 years

Bring your leadership, human services experience and passion for strengthening families to CHS.

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com.

Travel Required

Yes . Multi-County

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.