Family Support Engagement Specialist

Children's Home Society of Florida; Fort Myers (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Meaningful impact

Community-focused work

Professional growth

Collaboration with purpose

Great benefits: PTO and holidays

Job summary

Childrens Home Society of Florida is seeking a caring Family Support Engagement Specialist to work with families in the Healthy Families program. You will conduct home visits, provide education, mentoring, and individualized support to boost parenting skills and family stability.

You'll identify family needs, connect them to community resources, and help families navigate challenges while maintaining accurate documentation and collaborating with partners to promote child well-being.

Qualifications

• Must have a high school diploma or GED and experience working with culturally diverse families.
• Strong communication, interpersonal, and problem-solving abilities are required.
• Basic computer skills and the ability to maintain accurate documentation are essential.
• Florida driver’s license or ability to obtain one within 30 days of hire; reliable transportation is required.

Responsibilities

• Build trusting relationships with families through regular communication, home visits, and ongoing engagement.
• Identify family strengths and needs; develop goals and action plans with families.
• Conduct developmental screenings and support parenting and child development.
• Connect families to community resources and coordinate transportation for appointments and activities.
• Work to overcome barriers and promote family stability and self-sufficiency.

Skills

Communication skills

Interpersonal skills

Problem solving

Documentation

Transportation coordination

Education

High school diploma or GED

Job description

Parenthood comes with new experiences, challenges, and opportunities. Sometimes, a little guidance and the right support can make all the difference.

As a Family Support Engagement Specialist at CHS, you'll be a trusted source of support for families enrolled in our nationally accredited Healthy Families program. Through home visits, education, mentoring, and individualized support, you'll help parents build confidence, strengthen their relationships with their children, and develop the skills they need to create healthy, stable homes.

This is more than providing resources. You’ll help parents recognize their strengths, navigate life's challenges, and build a foundation for their children's future.

If you're compassionate, dependable, and passionate about helping families succeed, this could be the opportunity for you.

What You’ll Do

Support Families & Identify Needs

Build trusting relationships with families through regular communication, home visits, and ongoing engagement.

Identify family strengths, challenges, and areas where additional support may be needed.

Conduct developmental screenings and help families establish goals and action plans.

Maintain consistent contact with families through phone calls, written communication, and residential visits.

Strengthen Parenting & Child Development

Teach positive parenting skills and age-appropriate discipline techniques.

Provide education, activities, and practical guidance that encourage healthy parent-child interactions.

Model effective parenting techniques and strategies that promote child development and family well‑being.

Help parents build confidence, strengthen their parenting skills, and create nurturing home environments.

Connect Families to Resources & Support

Identify community resources and connect families with appropriate supportive services.

Help families access medical appointments, counseling, and other social service resources.

Coordinate or provide transportation when needed to help families participate in essential appointments and activities.

Work with families to overcome barriers and build greater stability and self‑sufficiency.

What You’ll Bring

Required

High school diploma or GED equivalent.

Experience working with culturally diverse young children and their families.

Strong communication, interpersonal, and problem‑solving skills.

Basic computer skills and the ability to maintain accurate documentation.

A Florida driver's license or the ability to obtain one within 30 days of hire.

Daily access to reliable and insured transportation.

Preferred

Ability to speak Spanish.

Experience supporting parents, young children, or families in a human services setting.

Experience with home visiting, family education, child development, or parenting support.

You’ll Be a Great Fit If You

Are passionate about helping parents and families build stronger futures.

Have a natural ability to connect with people and build trusting relationships.

Are compassionate, patient, and understanding of the challenges families may face.

Enjoy teaching, mentoring, and sharing practical knowledge with others.

Can recognize individual strengths and help families work toward meaningful goals.

Are resourceful and enjoy helping others navigate challenges and find solutions.

Are comfortable conducting home visits and engaging with families in their homes and communities.

Are dependable, organized, and comfortable balancing multiple responsibilities.

Value teamwork, collaboration, and making a difference beyond your everyday responsibilities.

Why Choose CHS?

• Meaningful Impact: Help strengthen connections between children, families, schools and their communities.
• Community‑Focused Work: Build relationships and connect families with resources that can support their success.
• Professional Growth: Continue developing your skills through training and professional development opportunities.
• Collaboration With Purpose: Work alongside families, educators, community organizations and other partners.
• Great Benefits: Enjoy a benefits package that includes generous paid time off and holidays.

Help Build Stronger Families, One Visit at a Time

A little guidance today can create a lifetime of possibilities tomorrow.

Bring your compassion, experience, and passion for helping others to CHS. Together, we can build bridges to success for children and families.

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com .

Travel Required

Yes . County Wide

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.