Healthcare Technician

South Western Communications; Kansas; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in IT Services and Consulting is seeking a Healthcare Technician to provide installation and maintenance of electronic communication systems. This entry-level role requires strong knowledge of communication systems and a two-year electronics degree or equivalent experience. Join a dynamic team and contribute to ensuring seamless communication for various sectors, including Healthcare.

Qualifications

• Knowledge of communication systems and networks is essential.
• Certifications like Cisco and Microsoft desired.
• Entry level with 1-3 years of experience preferred.

Responsibilities

• Install, troubleshoot, and maintain electronic communication systems.
• Respond promptly to customer service issues.
• Update customer records and conduct system tests.

Skills

Communication systems

VoIP

Data networks

Customer service

Organization

Education

Two-year electronics degree

High school diploma

Associate degree in Electronics, IT, or Computer Programming

Tools

MS Office

Job description

Join to apply for the Healthcare Technician role at South Western Communications.

South Western Communications, SWC, is a trusted provider of communication, physical security, and life safety solutions for Healthcare, Education, Detention, and Commercial sectors. We focus on a consultative approach, conducting in-depth needs analysis to help our customers meet their mission-critical processes. We select top-tier products to create integrated solutions tailored to client needs, ensuring satisfaction and seamless integration. At SWC, we aim to exceed expectations by investing in every project because we care about our customers.

Position: Healthcare Technician

Reports to: Project Manager

Type: Full-Time, Hourly, Non-Exempt

Primary Responsibilities:

• Install, troubleshoot, and maintain electronic communication systems, including VOIP, SIP, computer, and networking systems.
• Perform final hookup and programming of electronics equipment for new installations.
• Respond promptly to customer service issues and document system readings.
• Update customer records and conduct system testing and repairs.
• Handle on-call duties as scheduled.
• Train customers on equipment use and interpret wiring diagrams, schematics, and blueprints.
• Operate test equipment such as Volt Meter, Oscilloscope, Spectrum Analyzer, etc.
• Assist with preventive maintenance and ensure safety compliance.
• Accurately track time, service tickets, and inventory items.

Qualifications:

• Two-year electronics degree or equivalent experience (1-3 years preferred).
• Knowledge of communication systems, VoIP, data networks, wireless data, fire alarms, CCTV, sound systems, or nurse call systems.
• Cisco and Microsoft certifications are desirable.

Education:

• High school diploma required; proficiency in reading, writing, and basic math essential.
• Preferred: Associate degree in Electronics, IT, or Computer Programming; certifications like NSCA CEST, NICET, RCDD, or factory training.

Additional Skills:

• Excellent communication, organization, and customer service skills.
• Ability to manage multiple tasks and work under stress.
• Proficiency with MS Office and basic engineering skills.
• Valid driver’s license required.

Physical & Environmental Requirements:

• Ability to stand, walk, climb, lift up to 50 lbs, and perform manual tasks.
• Moderate noise environment; some outdoor work possible.

Management reserves the right to revise this job description at any time. Employment is at-will.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: IT Services and Consulting