Pharmacy Technician

TalentWorldGroup Plc.; Illinois; Remote; USD 37,000 - 79,000; Full time

Job summary

A leading company in the healthcare industry is seeking Remote Pharmacy Technicians to join their team. This fully remote role requires a licensed pharmacy technician based in Illinois with excellent communication skills. Candidates will manage customer inquiries related to order fulfillment and must have a strong background in customer service and healthcare logistics. The position offers training and a potential salary ranging from $37,400 to $78,400 annually, depending on experience.

Benefits

Career growth and development potential

Gamification program for bonuses and paid holiday hours

Qualifications

• 2 to 4 years of experience in customer service or call center environments.
• Strong written and verbal communication skills in English and Spanish.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as the primary contact for order fulfillment and customer inquiries.
• Manage incoming orders and resolve complex customer concerns.
• Ensure compliance with regulatory procedures.

Skills

Customer service

Fluent English

High-level Spanish

Organizational skills

Interpersonal skills

Multitasking

Education

Active Illinois Pharmacy Technician License

Job description

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Location: Remote (Must reside in FL, IN, IL, or WI)

Start Date: August 18, 2025

Application Deadline: July 30, 2025

About TalentWorldGroup

Think Global Expect Amazing. TalentWorldGroup is a revolutionary multilingual contact center. We're on a mission to reinvent home-based work and build the workplace of the future. As a people-focused company, we specialize in premium remote staffing solutions for global clients.

Position Overview

We are currently hiring Remote Pharmacy Technicians licensed in Illinois, Fluent English and with a high level of Spanish, located in either Illinois, Wisconsin, Indiana, or Florida to support a leading client in the healthcare industry. This is a fully remote, work-from-home opportunity ideal for professionals with a background in pharmacy support, customer service, and healthcare logistics.

Key Responsibilities

• Serve as the primary point of contact for order fulfillment and customer inquiries, including returns, credits, and product delivery.
• Manage incoming orders via phone, fax, web, or electronic systems.
• Handle exceptions, investigate service issues, and resolve complex customer concerns using sound judgment.
• Track shipments, manage order exceptions, and coordinate product availability and backorders.
• Collaborate with manufacturing and distribution teams to meet delivery expectations.
• Set up new customer accounts, document service requirements, and maintain accurate records.
• Ensure compliance with relevant regulatory procedures at the federal and state levels.
• Provide high-quality communication with patients, providers, and other healthcare professionals.
• Support service team performance by participating in training and mentoring new hires, as needed.
• Uphold metrics-based performance standards and support continuous improvement initiatives.

Mandatory Requirements

• Active Illinois Pharmacy Technician License (or must obtain before training begins)
• Reside in Florida, Indiana, Illinois, or Wisconsin

Qualifications

• 2 to 4 years of experience in customer service, supply chain, or call center environments (U.S.-based)
• Strong written and verbal communication skills with native English and high-level Spanish
• Excellent organizational and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong orientation towards metrics and KPIs
• Experience interacting professionally with patients, RNs, and medical personnel
• Start Date: August 18, 2025
• Schedule: Monday to Friday, 9:00 AM 5:00 PM EST

Production Schedule

Operating Hours: Monday to Friday, 8:00 AM 6:00 PM EST

Minimum Weekly Hours: 30 (up to 40)

Training Rate: $18/hour

Post-Training Rate: $20/hour

Fully remote, home-based work environment

Long-term project-based opportunities

Career growth and development potential

Long-term cooperation agreement

Gamification program (make more money, get holiday paid hours)

If you are a licensed pharmacy technician with a commitment to delivering exceptional service in a virtual setting, we invite you to apply today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

• Industries

  Outsourcing/Offshoring

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