Healthcare Tech Solutions Consultant – Pre-Sales & Adoption

McKesson Corporation; Richmond (VA); Hybrid; USD 75,000 - 125,000; Full time

Job summary

McKesson is seeking a Customer Technology Solutions Consultant to serve as a trusted advisor for customer connectivity and technology solutions in a hybrid US work environment. You will partner with Sales, Implementation, Product, and Customer teams to help healthcare customers adopt McKesson technology solutions and maximize value.

You will lead pre-sales discovery, solution demonstrations, onboarding readiness, education, and adoption initiatives that improve customer outcomes and drive

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of experience in healthcare technology consulting, healthcare software, customer success, solutions consulting, or related field.
• Experience conducting customer-facing presentations, product demonstrations, or solution consultations.
• Experience gathering business requirements and translating customer needs into technology solutions.
• Experience working directly with healthcare providers, or healthcare organizations.
• Demonstrated ability to manage multiple projects, stakeholders, and priorities.

Responsibilities

• Serve as the primary technology consultant for customers throughout the solution evaluation, onboarding, and adoption lifecycle.
• Conduct customer discovery sessions to understand workflows, business challenges, and technology requirements.
• Deliver product demonstrations, solution presentations, and technology consultations to prospective and existing customers.
• Partner with Sales to qualify opportunities and recommend solutions that align with customer needs and business objectives.
• Develop customer adoption strategies and best-practice recommendations that drive technology utilization and customer value.
• Collaborate with Sales, Connectivity, Implementation, Product Management, and Customer Success teams to ensure seamless customer experiences.
• Translate customer business and technical requirements into actionable implementation and onboarding plans.
• Identify project risks, onboarding challenges, and adoption barriers, and coordinate mitigation strategies.

Education

Bachelor's degree or equivalent experience

Job description

McKesson is seeking a Customer Technology Solutions Consultant to serve as a trusted advisor for customer connectivity and technology solutions in a hybrid US work environment. You will partner with Sales, Implementation, Product, and Customer teams to help healthcare customers adopt McKesson technology solutions and maximize value.

You will lead pre-sales discovery, solution demonstrations, onboarding readiness, education, and adoption initiatives that improve customer outcomes and drive