Healthcare Tech Analyst I

UAB Medicine; Birmingham (AL); On-site; USD 53,000 - 85,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Wellness program

Paid parental leave

PSLF eligibility

Job summary

UAB Medicine in Birmingham, AL seeks a novice specialist for analysis, design, implementation and support of healthcare IT resources. The role combines clinical nursing background with current technologies to translate business needs into technical solutions.

Responsibilities include participating in projects as SME, developing technical materials, root cause analysis, and providing system support with strong customer service and problem-solving skills. Requires nursing degree and AL licensure.

Qualifications

• Bachelor s degree in Nursing or a related field and two (2) years of experience in direct patient care and two (2) years electronic medical record experience.
• Currently licensed in the area of clinical specialty by the State of Alabama.

Responsibilities

• Actively participates in projects and serves as a subject matter expert for assigned tasks.
• Maintains collaborative relationships acting as a team member for technology implementation.
• Assists in developing technology related materials such as test scripts, system documentation and procedures.
• Demonstrates emerging proficiency with information systems.
• Advances personal knowledge of clinical and HSIS practices and system technologies.
• Engages in root cause analysis and remediation activities for identified issues.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, confidentiality standards and ethical behavior.
• Provides system support for customers through routine rounding and implementation support as needed exhibiting excellent customer service and problem-solving skills.
• Performs a variety of duties with coaching and direction, often changing from one task to another of a different nature, without loss of efficiency or composure.
• Willingly receives coaching and direction for enhancing decision-making.
• Performs other duties as assigned

Skills

Nursing

EMR experience

Communication skills

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Nursing or related field

Tools

EMR systems

Job description

Position Overview

Pay range: $52,555 - $85,400 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

A team of more than 600 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality and innovative care to our patients. Join our nationally ranked team at UAB Medicine, amongst the top 150 Places to Work in 2025 as ranked by Becker’s Healthcare. Also, we have achieved top ratings in the Most Wired survey for a total of 21 years.

Job Description

To function as a novice specialist for analysis, design, implementation and support of technology resources within the healthcare work environment. To combine clinical experience with a growing knowledge of current technologies to help translate business needs into technical solution. To perform various duties in the system life cycle to support the successful implementation of healthcare technologies that achieve customer goals.

Key Duties & Responsibilities

• Actively participates in projects and serves as a subject matter expert for assigned tasks.
• Maintains collaborative relationships acting as a team member for technology implementation.
• Assists in developing technology related materials such as test scripts, system documentation and procedures. Identifies appropriate medium for specific applications or projects.
• Demonstrates emerging proficiency with information systems.
• Advances personal knowledge of clinical and HSIS practices and system technologies.
• Engages in root cause analysis and remediation activities for identified issues.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, confidentiality standards and ethical behavior.
• Provides system support for customers through routine rounding and implementation support as needed exhibiting excellent customer service and problem-solving skills.
• Performs a variety of duties with coaching and direction, often changing from one task to another of a different nature, without loss of efficiency or composure.
• Willingly receives coaching and direction for enhancing decision-making.
• Performs other duties as assigned

Qualifications

Bachelor s degree in Nursing or a related field and two (2) years of experience in direct patient care and two (2) years electronic medical record experience. One (1) year work experience with UAB preferred. Work experience may NOT substitute for education requirement.

Currently licensed in the area of clinical specialty by the State of Alabama.

Preferred Skills

• Telephone Triage
• Call Room

Knowledge / Skills / Abilities

• Knowledge and understanding of the clinical care delivery process
• Strong organizational skills Strong analytical skills Strong writing skills
• Strong interpersonal skills
• Ability to lead and manage multifaceted situations
• Ability to set priorities to effectively organize time, tasks and information to manage projects or to resolve issues in a timely and effective manner

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff