Systems Administrator II - Windows

UAB Medicine; Birmingham (AL); On-site; USD 67,000 - 109,000; Full time

Benefits offered by this job

PSLF Program

Educational assistance

Paid time off

Parental leave

Job summary

UAB Medicine HSIS is seeking a Server Administrator to ensure the stability and performance of enterprise server environments, including Windows and Linux hosts, virtual machines, storage, authentication, and backup systems. You will install, monitor, maintain, and document server systems, provide training to staff, and help keep critical clinical and business applications available.

The role requires a strong foundation in Windows and Linux server platforms, Active Directory, virtualization

Qualifications

• Associate's degree in Information Systems or a related field; four (4) years of related experience required.
• Work experience may substitute for education requirement.

Responsibilities

• Provision, install/configure, operate, and maintain systems hardware and software and related infrastructure.
• Ensure system hardware, operating systems, software systems, and related procedures meet organizational standards.
• Investigate and troubleshoot issues; repair and recover from hardware or software failures.
• Coordinate and communicate with impacted business units.
• Manage workflow using an enterprise ticketing system.
• Windows Server Build and Administration.
• Participate in technical research and development to enable innovation within the infrastructure.
• Respond to emergency server outages per business continuity plans.
• Create and maintain documentation related to server configuration and service records.
• Maintain server asset management and inventories.

Skills

Windows Server

Linux Administration

Active Directory

VMware

Hyper-V

Storage Systems

DNS DHCP

PowerShell

Kubernetes

Networking basics

Education

Associate's degree in Information Systems

Tools

VMware

Hyper-V

Red Hat Linux

Job description

Position Overview

Pay range: $67,070 - $108,990 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

UAB Medicine Health System Information Services (HSIS) plays a critical role in supporting the entire organization. This team of more than 400 dedicated individuals keeps UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients and business support to our organization. You’ll join a large team with a passion for healthcare information technology and being part of a mission-driven organization.

Job Description

The Server Administrator's role is to ensure the stability, performance and integrity of all Health System server systems. This includes hosts, virtual machines, physical servers, data storage systems, presentation services, authentication and authorization systems, data and server backup systems and system services. In addition, the Systems Administrator will participate in the installation, monitoring, maintenance and support of all server hardware, software, and networks. The person will also diagnose, resolve, and document hardware and software server problems in a timely and accurate fashion and provide team and end user training where required. The System Administrator ensures the availability of client/server applications, ensures high-performance levels of the various business and clinical applications, configures new implementations and develops processes and procedures for ongoing management and monitoring of enterprise server and storage environments. Handles client access issues and assists in overseeing the physical, integrity, and safety of the server and storage stacks/farms.

Primary Responsibilities

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
• Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards
• Investigate and troubleshooting issues. Repair and recover from hardware or software failures
• Coordinate and communicate with impacted business units
• Manage workflow using an enterprise ticketing system
• Windows Server Build and Administration
• Participate in technical research and development to enable continuing innovation within the infrastructure
• Ability to take project requirements and turn them into an executable plan
• Respond to emergency server outages in accordance with business continuity and disaster recovery plans.
• Create and maintain documentation as it relates to server configuration, server relationships, and service records.
• Adhere to policies, procedures, and associated training plans for server administration, usage, and disaster recovery.
• Maintain company servers, hosts, Active Directory, file servers and other server related hardware.
• Utilize trouble ticketing and tracking system to coordinate work and document work tasks.
• Conduct research on server products, services, protocols, and standards to remain abreast of developments in the server industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Configure servers to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor server performance and troubleshoot problem areas as needed.
• Receive and respond to incoming calls, automated alerts, notifications, and/or e-mails/ticketing system regarding server problems.
• Ensure server authentication with directory services.
• Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information
• Monitor and test server performance and provide server performance statistics and reports.
• Participate in maintaining all server security solutions.

Qualifications

Associate's degree in Information Systems or a related field and four (4) years of related experience required. Work experience may substitute for education requirement.

Preferred Skills

• At least 4 years of Information Technology experience
• At least 3 years of Windows and/or Linux Administration experience
• Specialization in at least one of the following: Active Directory, Citrix, Databases, VMware, Hyper-V, Linux/Unix, Storage Systems
• Windows Server 2019/2022/2025 Build and Administration
• Redhat/Oracle Enterprise Linux 6, 7, 8 Build and Administration
• Experience administering Microsoft Clusters, Linux Clusters
• Experience with DHCP, DNS, IP configuration
• Scripting skills including PowerShell, VBScript, bash, Python or Kubernetes
• Understanding of Active Directory, Group Policies, OU structure
• Strong Troubleshooting skills regarding all components of Windows from OS and driver issues to authentication issues
• An understanding of server capacity planning, server security principles, and general server management best practices
• Working technical knowledge of current server hardware, software, protocols
• Ability to operate server process monitors, interpret output from procmon, network monitors, and competence with testing tools
• Hardware troubleshooting experience
• Knowledge of granting and removing rights to resources including network file servers
• Certifications: MCSA
• Strong interpersonal, written, and oral communication skills
• Able to conduct research into server issues as required
• Ability to present ideas in user-friendly language
• Self-motivated and directed, with keen attention to detail
• Able to effectively prioritize tasks in a high-pressure environment
• Able to work with moderate supervision
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Ability to sit at a computer for extended periods of time
• Ability to lift and install equipment into server equipment racks
• Available for after-hours on call support

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.