Healthcare Tech Account Manager — Growth & Partnerships

Stedi; New York (NY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Stedi seeks an Account Manager to own a large segment of its fastest-growing healthcare customers, expanding revenue through upsells, cross-sells, and renewals. You will become an expert on Stedi’s product suite and roadmap, building one-off strategies to ensure customer success on the platform and identify further opportunities.

You will interface with executives and technical teams daily, driving adoption and partnerships while maintaining a high bar for responsiveness and reliability.

Qualifications

• 4+ years in quota-bearing sales, account management, sales engineering, or customer success.
• Experience supporting customers using API-driven products and getting contracts signed.
• Background in healthcare software (payers/providers/RCM/EHR) is preferred.
• Ability to manage multiple threads, stay organized, and respond quickly.

Responsibilities

• Serve as the primary commercial contact for a book of fast-growing customers with significant MRR.
• Manage a pipeline of expansion opportunities in the CRM, tracking upsells and renewals.
• Drive revenue expansion from ideation to execution with pricing and contract coordination.
• Engage with customers daily across executives, product, engineers, and operations.
• Surface usage insights to improve product adoption and collaborate with cross-functional teams.

Skills

Quota-carrying sales

Healthcare experience

Technical API products

Account management

Fast-paced work style

Job description

Stedi seeks an Account Manager to own a large segment of its fastest-growing healthcare customers, expanding revenue through upsells, cross-sells, and renewals. You will become an expert on Stedi’s product suite and roadmap, building one-off strategies to ensure customer success on the platform and identify further opportunities.

You will interface with executives and technical teams daily, driving adoption and partnerships while maintaining a high bar for responsiveness and reliability.