Healthcare Systems Analyst - Epic & Workflow Specialist

Mercy-Health-System-Corporation; Janesville (WI); Hybrid; USD 61,000 - 107,000; Full time

Job summary

Mercyhealth is seeking an experienced application support and systems professional in Wisconsin to maintain and enhance hospital software, perform workflow analysis, and lead design, testing, and implementation of new applications.

You will collaborate with vendors, end users, and technical teams, manage project tasks, document changes, and ensure regulatory compliance across healthcare information systems in a hybrid, day-shift environment.

Qualifications

• Bachelor's Degree in Information Technology, Business, Clinical or related field preferred.
• Epic certification in Tapestry or Revenue Cycle preferred.
• Experience in healthcare insurance or related domain is advantageous.
• Excellent verbal and written communication skills and ability to coordinate tasks.

Responsibilities

• Performs moderate to advanced application maintenance for requested changes.
• Conducts workflow analysis and designs to support new or existing applications.
• Lead project tasks, coordinate with vendors, end users, and technical teams.
• Document test plans, results, and implementation steps; ensure regulatory compliance.

Skills

Application maintenance

Workflow analysis

System design

Testing

Implementation

Troubleshooting

Education

Bachelor's Degree in Information Technology, Business, Clinical or related field

Epic certification in Tapestry or Revenue Cycle

Tools

Microsoft Office Applications

Job description

Mercyhealth is seeking an experienced application support and systems professional in Wisconsin to maintain and enhance hospital software, perform workflow analysis, and lead design, testing, and implementation of new applications.

You will collaborate with vendors, end users, and technical teams, manage project tasks, document changes, and ensure regulatory compliance across healthcare information systems in a hybrid, day-shift environment.