Epic Analyst

Network Health Administrative Services, LLC; Menasha (WI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Network Health Administrative Services, LLC is seeking an Epic Analyst to configure the Epic system based on operational needs. You will partner with business areas to capture requirements and ensure configurations meet business objectives.

You will participate in testing for upgrades, new implementations and enhancements, including integration testing with external vendors. This 1.0 FTE role offers a hybrid work arrangement across Wisconsin, with occasional travel to Menasha, 40 hours/week.

Qualifications

• Bachelor’s degree or equivalent combination of education and hands-on experience.
• 1+ years relevant experience with Epic.
• Healthcare or health insurance background required.
• Current certification in Epic modules such as Tapestry UM or A&G, Compass Rose/Healthy Planet, or other relevant Epic certifications.

Responsibilities

• Collaborate with business stakeholders to gather and validate requirements, ensuring configuration aligns with operational needs
• Timely response to business needs as defined by the business owner
• Identify, troubleshoot, and resolve system issues
• Perform system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed
• Participate in project teams for system enhancements, upgrades and integration initiatives
• Develop and maintain clear documentation of workflows and technical functionality.
• Performs a thorough review of all Foundation Build and operational requested content and workflows for application
• Other duties as assigned

Skills

Epic Systems knowledge

Requirements gathering

System testing

Documentation

Communication

Education

Bachelor’s degree or equivalent

Tools

Tapestry UM / A&G

Compass Rose / Healthy Planet

Job description

The Epic Analyst configures the Epic system in response to operational business needs. This position requires collaboration with operational business areas to identify requirements for system build and then validating the system meets the needs of the appropriate business area. The Epic Analyst will participate in system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed.

Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model. Travel to Menasha required occasionally for the position.

Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday, on-call rotation required

Job Responsibilities:

• Collaborate with business stakeholders to gather and validate requirements, ensuring system configuration aligns with operational needs
• Timely response to business needs as defined by the business owner
• Identify, troubleshoot, and resolve system issues
• Perform system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed
• Participate in project teams for system enhancements, upgrades and integration initiatives
• Develop and maintain clear documentation of workflows and technical functionality.
• Performs a thorough review of all Foundation Build and operational requested content and workflows for application
• Other duties as assigned

Job Requirements:

• Bachelor’s degree or equivalent combination of education and hands-on experience
• 1+ years relevant experience with Epic
• Healthcare or health insurance background required
• Current certification in appropriate modules, as required:
  • Tapestry UM or A&G
  • Compass Rose/Healthy Planet
  • or other relevant Epic certifications

Network Health is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.