Healthcare System Configuration Specialist

Dragonfly Health; Arizona; Remote; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Agile culture

Innovative technology

Meaningful patient care

Job summary

Dragonfly Health seeks a System Configuration Coordinator to configure contracts, manage equipment catalogs, and maintain accurate client records. You will support contracting, implementation, client services, and billing to ensure configurations align with terms and business needs.

Strong Excel skills and a detail-oriented, proactive mindset are essential. Join a dynamic, inclusive team transforming hospice and post-acute care with innovative technology and patient-centered solutions.

Qualifications

• High school diploma or equivalent.
• Experience in administrative support, data entry, billing, business operations, or data analysis.
• Experience in durable medical equipment (DME), hospice, pharmacy, managed care, or related healthcare services environment is strongly preferred.
• Familiarity with contracting, procurement, pricing structures, or order management systems is a plus.
• Intermediate to advanced Microsoft Excel skills, with the ability to organize, analyze, and present data accurately.
• Strong analytical and problem-solving abilities, with exceptional attention to detail and accuracy.
• Excellent organizational, time management, and communication skills, with the ability to manage multiple priorities and collaborate across departments.
• A proactive, self-directed approach to work, with a commitment to professionalism, confidentiality, and maintaining accurate business records.

Responsibilities

• Configure and maintain client and provider contract information, equipment pricing, and billing terms within our order management system to ensure accurate invoicing and ordering capabilities.
• Support Contracting, Implementation, Client Services, and Billing teams by ensuring system configurations align with established contract terms and business requirements.
• Review client and provider contracts, including pricing agreements, renewal dates, and service amendments, while assisting with fee schedule creation and updates.
• Maintain accurate system records by adding and updating client, provider, and partner information to support new contracts and ongoing business relationships.
• Manage and update equipment catalogs to ensure product availability, pricing, and related information remain current and accurate.
• Analyze data, identify discrepancies, and collaborate with internal teams to resolve configuration issues and improve operational efficiency.

Skills

Problem-solving

Data Entry

Team Player

Detail Oriented

Job description

Dragonfly Health seeks a System Configuration Coordinator to configure contracts, manage equipment catalogs, and maintain accurate client records. You will support contracting, implementation, client services, and billing to ensure configurations align with terms and business needs.

Strong Excel skills and a detail-oriented, proactive mindset are essential. Join a dynamic, inclusive team transforming hospice and post-acute care with innovative technology and patient-centered solutions.