Healthcare Support Worker

InHealth Group Limited; North Bristol (WI); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Sick pay

Private medical insurance

Life assurance

Hybrid working

Learning & development

Well-being hub access

Parental leave

Recognition program

Refer a friend bonus

Discounts on healthcare services

Cycle to Work

Job summary

InHealth Group Limited in Bristol is seeking a compassionate Healthcare Support Worker to welcome patients, advocate for privacy and dignity, and support care plans established by senior nursing staff. This is a permanent role within our Endoscopy services, offering real opportunities to grow while delivering high-quality patient care.

You will help maintain a safe, clean clinical environment, record observations accurately, communicate with the multidisciplinary team, and participate in ongoing

Qualifications

• Patient-focused healthcare support experience preferred.
• Ability to advocate for privacy, dignity and respect.
• Strong communication with patients and multidisciplinary team.

Responsibilities

• Welcome patients in a professional, friendly manner.
• Advocate for patient privacy, dignity and respect.
• Support delivery of patient care per care plans.
• Record and communicate patient observations to seniors.
• Clean, monitor and maintain equipment; report faults.
• Maintain a safe, clean, organised clinical environment.
• Build positive relationships with patients and staff.

Skills

Compassionate patient care

Excellent communication

Job description

Working Hours: 8:00am - 6:00pm
Flexibility Required: Monday to Sunday on a rota basis

At InHealth, we're continuing to grow our Endoscopy services and are looking for a compassionate and patient-focused Healthcare Support Worker to join our team in Bristol. You'll play a vital role in delivering high-quality care, supporting patients throughout their journey and helping us provide an exceptional service that recognises their physical, psychological and social needs.

What You'll Be Doing

• Welcome patients to the clinic in a professional, friendly and reassuring manner.
• Act as a patient advocate at all times, ensuring privacy, dignity and respect are maintained.
• Support the delivery of patient care in line with care plans established by senior nursing staff.
• Record and communicate relevant patient information and observations to senior team members.
• Clean, monitor and maintain equipment, reporting any issues or malfunctions promptly.
• Assist in maintaining a safe, clean and organised clinical environment.
• Build positive relationships with patients, relatives and members of the multidisciplinary team.
• Demonstrate a positive and proactive attitude while representing InHealth's values and commitment to excellent patient care.

What's in it for you

We offer permanent employees a fantastic benefits package, accessible through our mobile-enabled rewards platform, InJoy. This is your go-to place for thousands of offers and discounts across fashion, travel, dining, tech, leisure, and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Sick pay for peace of mind, so you can rest and recover without financial worry
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work, and thousands of discounts and cashback options
• For eligible* roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears
• Paid-for professional memberships and more!

Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.

* This includes colleagues delivering face to face patient care in the Targeted Lung Health Check mobile units, Endoscopy, AAA Screening, Breast Screening, PET-CT, Audiology, Mobiles, Imaging Centres and CDC’s. Note that this payment is not applicable to clinical staff working within the Echocardiography division, or Diabetic Eye Screening. The Weekend Payment does not apply to those on a flexible working agreement and part time workers that have requested to work weekend hours/days as part of their working agreement. The Weekend Payment also doesn’t apply to those who are working remotely or carrying out administrative work from home.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.