Healthcare Support Specialist – Patient Care & Admin

Alliance Ridge; Charlotte (NC); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Paid time off

Job summary

Alliance Ridge in Charlotte, NC is seeking a Medical Support Assistant to join our healthcare team in a full-time role. You will assist with patient registration, manage records, coordinate with providers, and support daily operations to keep the facility running smoothly.

Ideal candidates will have a high school diploma, experience in a healthcare setting, strong communication skills, and attention to detail.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare setting is preferred.
• Familiarity with medical terminology is a plus.
• Familiarity with electronic health record systems is a bonus.

Responsibilities

• Assist with patient registration, scheduling, and check-in processes
• Prepare and maintain patient records, ensuring accuracy and confidentiality
• Coordinate with healthcare providers to ensure seamless patient flow
• Handle billing and insurance-related tasks, including claims processing and follow-ups
• Maintain a clean and organized workspace, following health and safety guidelines
• Provide excellent customer service to patients, visitors, and staff
• Assist with inventory management and ordering of medical supplies
• Participate in continuous quality improvement initiatives

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

Alliance Ridge in Charlotte, NC is seeking a Medical Support Assistant to join our healthcare team in a full-time role. You will assist with patient registration, manage records, coordinate with providers, and support daily operations to keep the facility running smoothly.

Ideal candidates will have a high school diploma, experience in a healthcare setting, strong communication skills, and attention to detail.