Medical Support Assistant

Alliance Ridge; Charlotte (NC); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Paid time off

Job summary

Alliance Ridge in Charlotte, NC is seeking a Medical Support Assistant to join our healthcare team in a full-time role. You will assist with patient registration, manage records, coordinate with providers, and support daily operations to keep the facility running smoothly.

Ideal candidates will have a high school diploma, experience in a healthcare setting, strong communication skills, and attention to detail.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare setting is preferred.
• Familiarity with medical terminology is a plus.
• Familiarity with electronic health record systems is a bonus.

Responsibilities

• Assist with patient registration, scheduling, and check-in processes
• Prepare and maintain patient records, ensuring accuracy and confidentiality
• Coordinate with healthcare providers to ensure seamless patient flow
• Handle billing and insurance-related tasks, including claims processing and follow-ups
• Maintain a clean and organized workspace, following health and safety guidelines
• Provide excellent customer service to patients, visitors, and staff
• Assist with inventory management and ordering of medical supplies
• Participate in continuous quality improvement initiatives

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

Alliance Ridge, a healthcare provider in Charlotte, NC, seeks a Medical Support Assistant for a FULL_TIME position. The role involves supporting patient care operations and ensuring efficient processes. The company is modern and innovative, committed to delivering top-notch healthcare services.

As a Medical Support Assistant, you will assist with patient care tasks, manage medical records, and support the healthcare team. You will also ensure the smooth operation of the facility, from administrative tasks to patient interactions.

You will work in a team environment at Alliance Ridge's Charlotte, NC location. The workplace is modern and innovative, with a focus on delivering high-quality healthcare services.

The salary range for this position is between $55,000 and $75,939 per year, which is competitive within the industry.

• Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, to support their well-being.
• The company also offers a retirement plan with employer matching contributions, allowing employees to save for their future.
• Additionally, employees are entitled to paid time off, including vacation days, sick leave, and holidays, providing a good work-life balance.

These benefits contribute to a positive and supportive work environment.

To be successful in this role, you should have experience in a healthcare setting, strong communication skills, and the ability to work well under pressure. A high school diploma or equivalent is required, and familiarity with medical terminology is a plus.

• Assist with patient registration, scheduling, and check-in processes
• Prepare and maintain patient records, ensuring accuracy and confidentiality
• Coordinate with healthcare providers to ensure seamless patient flow
• Handle billing and insurance-related tasks, including claims processing and follow-ups
• Maintain a clean and organized workspace, following health and safety guidelines
• Provide excellent customer service to patients, visitors, and staff
• Assist with inventory management and ordering of medical supplies
• Participate in continuous quality improvement initiatives
• High school diploma or equivalent
• Previous experience in a healthcare setting is a plus
• Strong communication and interpersonal skills
• Attention to detail and organizational skills
• Ability to work well under pressure and meet tight deadlines
• Basic knowledge of medical terminology and procedures
• Familiarity with electronic health record systems is a bonus
• Valid driver's license and reliable transportation