Healthcare Support Specialist - Bilingual

Triple-S Management Corp.; San Juan (PR); On-site; USD 36,000 - 50,000; Full time

Job summary

Triple-S Management Corp. in Puerto Rico seeks a detail-oriented professional to support health services underwriting, renewal and claims processes under general supervision.

The role involves evaluating requests, drafting English and Spanish documents, and coordinating with multiple departments to ensure timely resolutions. The ideal candidate has an Associate's Degree in Business Administration or Marketing (or 60 college credits) and at least 1 year of related experience; a high school

Qualifications

• Associate degree in business administration or marketing; or 60 college credits with related experience.
• High School Diploma with 3+ years related experience.
• Drafts documents in English and Spanish as required.

Responsibilities

• Support customers with health coverage and policy requests.
• Process petitions to complete transactions such as payments, maintenance, refunds, and claims.
• Analyze requests and coordinate with other departments to resolve cases.
• Evaluate actions based on applicable laws.

Skills

Action Oriented

Manages Ambiguity

Education

Associate's Degree in Business Administration or Marketing

High School Diploma with 3+ years related experience

Job description

Triple-S Management Corp. in Puerto Rico seeks a detail-oriented professional to support health services underwriting, renewal and claims processes under general supervision.

The role involves evaluating requests, drafting English and Spanish documents, and coordinating with multiple departments to ensure timely resolutions. The ideal candidate has an Associate's Degree in Business Administration or Marketing (or 60 college credits) and at least 1 year of related experience; a high school