Insurance Service Specialist - Data Entry & Client Support

Triple-S Management Corp.; Puerto Rico; Hybrid; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Triple-S Management Corp. is seeking candidates for an entry-level administrative role in Puerto Rico. You will learn and follow procedures to support office operations, handle calls with insured prospects, and document information in OnBase and LifePro systems.

Responsibilities include data entry, verifying eligibility, and assisting agents and departments with pending requests. Strong communication and organizational skills are essential.

Qualifikationen

• Associate's degree or 60–64 credits with 6–12 months experience in data entry and customer service.
• LOMA entry-level course preferred.
• Experience in life insurance or healthcare administration is a plus.

Aufgaben

• Conduct telephone interviews to collect personal and health information.
• Record and save data in OnBase using the Unity Form.
• Verify eligibility based on questionnaire responses and refer qualified cases to the appropriate area.
• Document call attempts and notes in LifePro.

Kenntnisse

Data entry

Customer service

Telephone interviews

Ausbildung

Associate's Degree

Tools

OnBase

LifePro

Unity Form

Jobbeschreibung

Triple-S Management Corp. is seeking candidates for an entry-level administrative role in Puerto Rico. You will learn and follow procedures to support office operations, handle calls with insured prospects, and document information in OnBase and LifePro systems.

Responsibilities include data entry, verifying eligibility, and assisting agents and departments with pending requests. Strong communication and organizational skills are essential.