Healthcare Staffing Coordinator — Scheduling & Care Support

Thomas Jefferson University & Jefferson Health; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Retirement plans

Disability insurance

Job summary

The Staffing Office Coordinator at Thomas Jefferson University & Jefferson Health manages daily staffing functions for designated Resource Management Centers and provides essential administrative support across the enterprise.

Key duties include adjusting nursing schedules, validating census projections, and collaborating with unit managers to ensure safe, compassionate, and coordinated patient care.

Qualifications

• High School Diploma or GED required, able to prioritize, multi-task and handle interruptions.
• Healthcare knowledge and understanding of medical terminology and patient care roles.
• Strong communication, partnership with patients and families, and interprofessional teamwork.

Responsibilities

• Interacts with coworkers, visitors, and staff per Jefferson values.
• Recognizes and coordinates patient care based on preferences and needs.
• Communicates with interprofessional team and care partners.
• Adjusts staffing schedules per contracts and policies for Nurse Manager approval.
• Reviews census and predicts staffing needs for upcoming shifts.
• Maintains ongoing communication with charge nurses and Nursing Supervisors.
• Develops staffing proposals based on acuity and census, with documentation.
• Escalates staffing issues per department processes.
• Manages staff absence notifications and documents in scheduling systems.
• Notifies Nurse Manager or Supervisor of scheduling changes promptly.
• Acts as primary end user and system expert for scheduling software.
• Provides administrative support and customer service.

Skills

Healthcare knowledge

Effective communication

Multi-tasking

Prioritization

Attention to detail

Team collaboration

Cultural awareness

Education

High School Diploma/GED

Tools

Scheduling software

Job description

The Staffing Office Coordinator at Thomas Jefferson University & Jefferson Health manages daily staffing functions for designated Resource Management Centers and provides essential administrative support across the enterprise.

Key duties include adjusting nursing schedules, validating census projections, and collaborating with unit managers to ensure safe, compassionate, and coordinated patient care.