Job Summary
The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s). Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner.
Essential Duties and Responsibilities
- Monitors the performance of operational efficiencies and assists in ensuring that performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy, identifies and executes ways to reduce costs while still fulfilling contractual obligations.
- Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams safely and compliantly, serving as primary liaison.
- Provides expert knowledge on regulations associated with waste streams (EPA, DOT, DEA, and state/local regulations).
- Conducts surveys for customers identifying compliance gaps and waste segregation opportunities using the Virtual Compliance Partner application.
- Project manages implementation of new compliance‑based services, including tracking, coordinating, and communicating schedules and expectations to internal and external customers, and develops and delivers customized training.
- Regularly schedules and completes customer‑facing activities focusing on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability.
- Performs other duties and responsibilities as assigned.
Qualifications
- Experience in healthcare discipline preferred, or equivalent in related work experience, with detailed knowledge of OSHA, EPA‑RCRA, U.S. DOT, and/or The Joint Commission Standards.
- Experience in the healthcare industry or equivalent, with excellent working knowledge of medical waste issues and consultative skills, confident with public speaking duties.
Physical Requirements
Combination: This job operates in a mix between an office environment and plant/field environment, routinely requiring the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
At WM, each eligible employee receives a competitive total compensation package including medical, dental, vision, life insurance, and short‑term disability. Benefits also include a stock purchase plan, company match on 401(k), paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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