Healthcare Software Implementation Lead

GE HealthCare; Cleveland (OH); On-site; USD 95,000 - 140,000; Full time

Job summary

GE HealthCare in Ohio is seeking a Project Manager to lead customer-facing software implementation projects from kick-off through go-live and handoff. You will coordinate clinical, IT, engineering and commercial teams to ensure on-time, in-scope deployments and drive customer adoption.

The role requires strong project management, communication and problem-solving skills in a fast-paced healthcare technology environment. Legal authorization to work in the U.S. is required.

Qualifications

• Bachelor's degree in Business, Healthcare, IT or related field.
• Minimum 3+ years of experience in project management or software implementation.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead the planning and execution of multiple software implementation projects, ensuring delivery on time, within scope, and aligned to customer expectations.
• Serve as the primary point of contact for customers throughout the implementation lifecycle, maintaining strong relationships with clinical and IT stakeholders.
• Collaborate with physicians, technologists, and hospital IT teams to configure and integrate solutions into existing clinical workflows.
• Develop and manage project plans, timelines, milestones, and deliverables, while proactively tracking progress and addressing risks.
• Coordinate cross-functional resources including engineering, applications, and installation teams to ensure smooth execution.
• Support system installation, configuration, and validation, including integration with hospital systems and networks.
• Facilitate end-user readiness and adoption, including training and workflow alignment, to ensure successful product utilization.
• Identify, document, and escalation project risks and issues, driving resolution in collaboration with internal teams.
• Maintain accurate project documentation, status reporting, and communication with stakeholders.
• Gather customer feedback and contribute to continuous improvement of products, services, and implementation processes.

Skills

Project management

Stakeholder management

Communication

Healthcare IT

Education

Bachelor's degree in Business, Healthcare, IT or related field

Job description

GE HealthCare in Ohio is seeking a Project Manager to lead customer-facing software implementation projects from kick-off through go-live and handoff. You will coordinate clinical, IT, engineering and commercial teams to ensure on-time, in-scope deployments and drive customer adoption.

The role requires strong project management, communication and problem-solving skills in a fast-paced healthcare technology environment. Legal authorization to work in the U.S. is required.