Healthcare Social Services Coordinator – Resident Care & Transitions

Care Initiatives; Waterloo (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Referral bonus program

Tuition reimbursement

Digital wallet access

Job summary

Care Initiatives in Waterloo, IA is seeking a Social Services Coordinator to support residents and families throughout their healthcare journey. You will assess psychosocial needs, coordinate care plans, provide counseling, and collaborate with the care team to improve outcomes.

The role emphasizes empathy, effective communication, and a commitment to compassionate service. Join a network of forty skilled nursing communities dedicated to exceptional care and resident well-being.

Qualifications

• Bachelor’s degree in social work, gerontology, or related field within health and human services.
• Ability to obtain a Licensed Social Worker (LSW).
• Minimum of one year of supervised social work experience in a health care setting working directly with individuals.
• Strong interpersonal and communication skills for effective collaboration and care planning.
• Commitment to helping others with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories.
• Complete assigned MDS sections accurately and on time.
• Document care plans, progress, and follow-up per regulations.
• Provide counseling and emotional support to residents and families.
• Support residents and families with adjustment, rights, and orientation.
• Assist with discharge planning and care transitions.
• Coordinate referrals and liaison with community resources.
• Partner with the care team to enhance quality of life and outcomes.
• Plan and support resident, family, and community engagement activities.
• Promote facility programs and services to referral partners.

Skills

Interpersonal communication

Empathy and discretion

Patience

Effective collaboration

Education

Bachelor’s degree in social work or related health/science field

LSW licensure eligibility

Job description

Care Initiatives in Waterloo, IA is seeking a Social Services Coordinator to support residents and families throughout their healthcare journey. You will assess psychosocial needs, coordinate care plans, provide counseling, and collaborate with the care team to improve outcomes.

The role emphasizes empathy, effective communication, and a commitment to compassionate service. Join a network of forty skilled nursing communities dedicated to exceptional care and resident well-being.