Healthcare Security Specialist- 40 hours weekly/Variable Shift- Battle Creek

Bronson Health; Battle Creek (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Sign-On Bonus up to $750

Retention Bonus $750

Job summary

Bronson Health in Battle Creek seeks a Healthcare Security Specialist for the 2nd shift (40 hours/week) to safeguard hospital properties, patients, visitors, and staff. The role emphasizes professionalism, top-notch customer service, and adherence to Bronson’s Standards for Excellence.

Responsibilities include greets, incident documentation, de-escalation training, and coordination of routine security operations.

Qualifications

• High school diploma or GED; security/healthcare security experience preferred.
• Valid Michigan driver's license and insurability through Bronson’s carrier.
• Ability to de-escalate and manage stressful situations in a healthcare setting.
• Strong written and verbal communication; competent in documentation.

Responsibilities

• Greet patients and visitors and assist them to their destination.
• Respond to calls for aid and emergency security situations.
• Investigate and prepare incident reports detailing accidents or violations.
• Coordinate routine operations and supervise security staff during shifts.
• Escort employees and visitors to their vehicles when requested.
• Maintain professional conduct reflecting Bronson’s mission and values.

Skills

Verbal and written communication

Customer service

De-escalation techniques

Threat assessment

Education

High School Diploma or GED

Tools

Security surveillance system

Computer/tablet/mobile device

Incident reporting software

Job description

Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Battle Creek- 300 North Ave - Bronson Battle Creek

Title

Healthcare Security Specialist- 40 hours weekly/2nd Shift- Battle Creek

Responsible for the safety and security of BHG properties and grounds as well as patients, visitors and staff. Bronson Healthcare Security Specialists will uphold Bronson’s policies and procedures through the Standards for Excellence and will display professionalism and provide exceptional customer service at all times.

• High school diploma or general education degree (GED); security and/or healthcare security experience preferred.
• Valid Michigan driver’s license is required. Must be able to be insured through Bronson’s insurance carrier.
• Maintains a level of professional conduct that promotes good hospital and community relations. Demonstrates commitment to providing outstanding customer service in a manner that is reflective of our mission, values and customer service standards.
• Greets patients and visitors and assists them to their destination.
• Must have good verbal and written communication skills.
• Completes reports and documentation.
• Maintain annual department continuing education trainings and certificates, along with system CBLs.
• Successfully complete required violent patient management and de-escalation training as dictated by department and Bronson requirements.
• Ability to utilize / operate a computer, tablet / mobile device, and security surveillance system for significant portions of their shift.
• Involves regularly lifting of bulky or moderately heavy weight (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
• Employees providing direct patient care must demonstrate competencies specific to the population served.
• Must be able to take control during stressful situations and emergencies.
• Enforces No-Trespass orders.
• Ability to recognize problems or potential problems and take corrective action.
• Perform work which produces high levels of mental/visual fatigue (e.g., interactive and repetitive or small detailed work
• Interact and problem solve with other units and staff members in assisting with direct patient care situations where a security presence is needed.
• Must be able to cope with a high level of stress, including dealing with the anger, fear and hostility of others in a calm manner. Must be comfortable in defusing and de-escalating stressful situations as well as using patient management techniques as a part of responding to resistance to gain control of a patient or subject who is engaging in work place violence.
• Responds to calls for aid from various hospital areas, particularly the Emergency Department. Assists with calming or possible restraining of disturbed patients. Escorts individuals from hospital premises when necessary
• Assist/communicate with staff, patients/visitors, and local law enforcement during codes and/or situations that require a high state of readiness.
• Responds to emergency security situations.
• Responds to emergency codes, as necessary.
• Investigates and prepares reports detailing accidents, thefts, lost property, safety and security violations, and so forth. Completes incident reports and follows up on all incomplete reports.
• Serves as “charge” whenever assigned. Coordinates routine operations, directs the activities of other personnel, and assumes functional charge of the shift(s) as assigned.
• May be asked to provide education (e.g., access control, fire drills, etc.).
• Assists with parking control.
• Escorts employees and visitors to their cars upon request.
• Provides general assistance to people with car trouble (e.g., lockout, jump start, etc.).
• Patrols hospital buildings and grounds according to established round schedule in order to detect and prevent theft, vandalism, fire, and other threats to hospital security. In addition, makes periodic unscheduled rounds.
• Perform site specific duties as needed.

Shift

Second Shift

Time Type

Full time

Sign-On Bonus

External Candidates Only: Up to $750.00

Retention Bonus

External Candidates Only, $750.00

Scheduled Weekly Hours

40

Cost Center

1700 Security (BBC)