Healthcare Security Specialist

Yale New Haven Health; New Haven (CT); On-site; USD 42,000 - 55,000; Full time

Job summary

Yale New Haven Health is seeking entry-level Security Specialists to monitor access points, assist patients and visitors, and uphold safety at hospital entrances. Role focuses on maintaining order, providing directions, and supporting emergency response with trained discretion.

Responsibilities include securing doors, assisting with wheelchairs, and coordinating with dispatch during incidents. Strong interpersonal skills and a customer-focused approach are essential for a safe, respectful

Qualifications

• High School diploma or GED required; participate in ongoing training modules.
• Entry-level position; healthcare security experience preferred but not required.
• Connecticut licensure requirements for Security Officers; valid driver’s license.

Responsibilities

• Maintain a fixed security post at an entrance lobby or post; assist with directions and accessibility.
• Open and secure designated doors and entrances; ensure proper access control.
• Provide customer service to patients, families, and staff; uphold hospital image.
• Monitor for suspicious activity; report to Central Communications for response by officers.
• Respond to emergencies and support Protective Services; do not perform law enforcement functions.
• Support central dispatch by monitoring video systems and handling calls during peak times.
• Operate and maintain security equipment safely as trained.

Skills

Customer service

Interpersonal skills

Public relations

Discretion / confidentiality

Written reporting

Reading and writing

Good judgment

Education

High School diploma or GED

Job description

Yale New Haven Health is seeking entry-level Security Specialists to monitor access points, assist patients and visitors, and uphold safety at hospital entrances. Role focuses on maintaining order, providing directions, and supporting emergency response with trained discretion.

Responsibilities include securing doors, assisting with wheelchairs, and coordinating with dispatch during incidents. Strong interpersonal skills and a customer-focused approach are essential for a safe, respectful