Healthcare Security & Safety Operations Leader

Sjch; Los Angeles (CA); Hybrid; USD 120,000 - 130,000; Full time

Job summary

St. John's Community Health (SJCH) seeks an Associate Director of Security and Safety to lead security services across 28 facilities.

You will oversee site rounds, risk assessments, vendor management, and safety training to ensure a patient-centered, trauma-informed environment. The role emphasizes CPI Nonviolent Crisis Intervention, incident investigations, and reporting, with targets for rounds, audits, and incident response.

Qualifications

• Oversee security operations across multiple sites.
• Lead CPI Nonviolent Crisis Intervention program implementation.
• Manage contracted security vendors and ensure compliance with contracts.
• Promote a concierge-style security model and patient-centered service.
• Oversee security incidents, investigations, and reporting.
• Develop training, dashboards, and continuous improvement initiatives.

Responsibilities

• Coordinate daily security operations across all SJCH locations.
• Serve as Facilities Dept SME for security matters.
• Conduct site visits and security assessments; address vulnerabilities.
• Monitor access control, surveillance, and incident response.
• Develop corrective action plans and monitor implementation.
• Lead CPI training schedules and certification tracking.
• Coach staff on de-escalation and compassionate communication.

Skills

Security operations

CPI program leadership

Vendor management

Patient experience security

Incident management

Training & reporting

Job description

St. John's Community Health (SJCH) seeks an Associate Director of Security and Safety to lead security services across 28 facilities.

You will oversee site rounds, risk assessments, vendor management, and safety training to ensure a patient-centered, trauma-informed environment. The role emphasizes CPI Nonviolent Crisis Intervention, incident investigations, and reporting, with targets for rounds, audits, and incident response.