Healthcare Security & Safety Officer

Intermountain Healthcare Inc.; Orem (UT); On-site; USD 28,000 - 37,000; Full time

Job summary

Intermountain Health in Orem, UT is seeking a Security Officer to protect patients, staff and visitors in a clinic environment. You will monitor cameras, access control, and alarms, respond to incidents, and participate in drills to ensure safety and regulatory compliance.

Responsibilities include de-escalation, handling violent situations, searches, safety inspections, and collaboration with HR and law enforcement for investigations.

Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Responsibilities

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems.
• Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

De-escalation

Surveillance

Emergency response

Investigations

Parking enforcement

Education

Basic Life Certification (BLS)

Tools

Driver's license

Job description

Intermountain Health in Orem, UT is seeking a Security Officer to protect patients, staff and visitors in a clinic environment. You will monitor cameras, access control, and alarms, respond to incidents, and participate in drills to ensure safety and regulatory compliance.

Responsibilities include de-escalation, handling violent situations, searches, safety inspections, and collaboration with HR and law enforcement for investigations.