Healthcare Security & Safety Officer

Advocate Health; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Advocate Health in Charlotte, NC seeks a dedicated Security Officer to provide professional security services, protect patients and staff, and maintain a safe environment. You will respond to incidents, perform patrols, and assist with crowd and traffic control while adhering to hospital policies and safety procedures.

The role emphasizes de-escalation, teamwork with medical staff and law enforcement, and accurate incident reporting to support a therapeutic healthcare environment.

Qualifications

• High school diploma or GED required.
• 1 year of security/public safety or customer-service experience.
• Ability to pass background check and drug screen.
• Familiarity with safety rules and policies.

Responsibilities

• Provide security services with a professional customer-service approach per policies and training.
• Maintain a professional appearance and ensure safety during patrols.
• Perform interior and exterior patrols, identify hazards, and manage valuables and contraband searches.
• Respond to emergencies, de-escalate situations, and coordinate with law enforcement as needed.
• Complete incident reports and escalate or document issues for leadership.
• Liaise with departments and deliver security-awareness education to staff.
• Assist with traffic control, crowd management, and parking support.
• Adhere to all safety rules and protocols at all times.

Skills

Customer service

Emotional intelligence

De-escalation

Collaboration

Education

High school diploma or GED

Job description

Advocate Health in Charlotte, NC seeks a dedicated Security Officer to provide professional security services, protect patients and staff, and maintain a safe environment. You will respond to incidents, perform patrols, and assist with crowd and traffic control while adhering to hospital policies and safety procedures.

The role emphasizes de-escalation, teamwork with medical staff and law enforcement, and accurate incident reporting to support a therapeutic healthcare environment.