Healthcare Security Team Lead

Aurora Health Care; Two Rivers (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

Aurora Health Care is seeking a Security Officer to provide professional, compassionate security services in a healthcare setting. You will uphold safety, ensure patient and staff welfare, and collaborate with multiple departments to resolve incidents.

The role emphasizes de-escalation, timely incident reporting, and adherence to Joint Commission and CMS standards. A focus on teamwork and clear communication is essential.

Qualifications

• Associate’s degree in criminal justice or related field is required.
• Demonstrated ability to exercise mature judgment and sound reasoning.
• Ability to function in a safety-focused healthcare environment.
• Excellent communication and collaboration with medical staff and external partners.

Responsibilities

• Provide security services with a customer-service approach, ensuring professionalism and compliance with policies.
• Lead shift activities, coordinate with departments, and address security concerns.
• Conduct investigations related to incidents and maintain detailed documentation.
• Coordinate emergency planning and after-action reviews with other units.

Skills

Emotional intelligence

De-escalation

Customer service

Calm under pressure

Education

Associate’s degree in criminal justice or related field

Tools

Microsoft Word

Excel

Database entry

Job description

Aurora Health Care is seeking a Security Officer to provide professional, compassionate security services in a healthcare setting. You will uphold safety, ensure patient and staff welfare, and collaborate with multiple departments to resolve incidents.

The role emphasizes de-escalation, timely incident reporting, and adherence to Joint Commission and CMS standards. A focus on teamwork and clear communication is essential.