Healthcare Security Officer – Protect Patients & Staff

Munson Healthcare; Traverse City (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Munson Healthcare in Traverse City, MI, is seeking Security Officers to ensure a safe, secure environment for patients, visitors, staff and providers. The role involves patrolling, monitoring access control and security cameras, and responding to incidents with a customer-service approach.

The position requires a high school diploma or GED (or 3 years of related experience), a valid Michigan driver’s license, and CPR/AED certification within 6 months of hire.

Qualifications

• High school diploma or GED OR 3 years of relevant work experience.
• Valid Michigan driver's license is required.
• CPR and AED Certification (infant and adult) required within 6 months of hire.
• Experience in security or public safety fields involving interpersonal and decision-making skills.

Responsibilities

• Maintain a safe and secure environment for patients, visitors, employees, and providers.
• Monitor activity and report potential risks; deter theft, vandalism, and violence.
• Provide customer service and de-escalation when handling stressful situations.
• Assist patients, families, employees, and visitors with security-related needs.

Skills

Customer service

De-escalation

Interpersonal skills

Decision-making

Education

High school diploma or GED or 3 years related experience

Valid Michigan driver’s license

CPR and AED certification

Tools

Security systems

Access control

CCTV monitoring

Job description

Munson Healthcare in Traverse City, MI, is seeking Security Officers to ensure a safe, secure environment for patients, visitors, staff and providers. The role involves patrolling, monitoring access control and security cameras, and responding to incidents with a customer-service approach.

The position requires a high school diploma or GED (or 3 years of related experience), a valid Michigan driver’s license, and CPR/AED certification within 6 months of hire.