Healthcare Security Officer — Patrol, Dispatch & Crisis Response

The General Hospital Corporation; Newton (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Mass General Brigham seeks a vigilant security professional to protect patients, visitors, and staff across the hospital campus. The role combines proactive patrols, incident investigations, and the use of state-of-the-art security systems.

You will document incidents, coordinate with law enforcement when needed, and participate in departmental committees to uphold safety and patient care throughout the facility.

Qualifications

• Bachelor's degree in Criminal Justice preferred.
• 3-5 years hospital security or customer service experience preferred.
• Licensure and certifications listed in the posting.

Responsibilities

• Patrol assigned areas to identify unsafe conditions and security risks.
• Investigate thefts, misconduct, and emergencies; report findings.
• Prepare and submit clear written reports; log incidents; inform supervisor.
• Detain suspects when authorized and assist in arrests; coordinate with law enforcement as needed.

Skills

Interpersonal skills

De-escalation

Teamwork

Problem solving

Documentation

Communication

Education

Bachelor's degree in Criminal Justice

Job description

Mass General Brigham seeks a vigilant security professional to protect patients, visitors, and staff across the hospital campus. The role combines proactive patrols, incident investigations, and the use of state-of-the-art security systems.

You will document incidents, coordinate with law enforcement when needed, and participate in departmental committees to uphold safety and patient care throughout the facility.