Hospital Security Specialist | Patient Safety

Partner's Healthcare; Middleborough (MA); On-site; USD 32,000 - 46,000; Part time

Job summary

Mass General Brigham's McLean Hospital location seeks a Per Diem Security Officer to ensure a safe environment for patients, visitors, and staff. You will patrol areas, respond to incidents, and prepare accurate reports while upholding confidentiality and professional conduct.

The role requires strong customer service, de-escalation skills, and the ability to work independently or with teams across shifts. Prior security or police experience and a state driver’s license are preferred.

Qualifications

• 3-5 years experience in hospital security, police, or customer service preferred.
• Strong interpersonal communication and customer service skills.
• Ability to de-escalate anxious or stressed individuals and manage conflicts.
• Works well independently and in teams; multitasks effectively.
• Strong writing skills to document incidents clearly.

Responsibilities

• Patrol assigned areas with focus on security and safety.
• Investigate thefts, incidents, and potential misconduct; contact law enforcement as needed.
• Prepare and submit complete incident reports; maintain logs.
• Dispatch security personnel and respond to emergencies.
• Maintain confidentiality and professionalism at all times.

Skills

Interpersonal skills

Customer service

De-escalation

Documentation

Teamwork

Education

Bachelor's Degree in Criminal Justice (preferred)

Tools

Class D Driver's License

Job description

Mass General Brigham's McLean Hospital location seeks a Per Diem Security Officer to ensure a safe environment for patients, visitors, and staff. You will patrol areas, respond to incidents, and prepare accurate reports while upholding confidentiality and professional conduct.

The role requires strong customer service, de-escalation skills, and the ability to work independently or with teams across shifts. Prior security or police experience and a state driver’s license are preferred.