Healthcare Security & Emergency Response Officer

Piedmont-Healthcare; Macon (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Wellness programs

Opportunities for advancement

Job summary

Piedmont Macon Medical is seeking a Security Officer to safeguard patients, staff and visitors across its facilities in Macon, GA. The role requires vigilance, de-escalation, and adherence to hospital policies.

No experience is required, with preferred background in public safety and the ability to respond to emergencies. Responsibilities include monitoring entrances, incident documentation, and enforcing safety protocols.

Qualifications

• H.S. Diploma or GED required.
• No experience required; 2 years experience in general security or public safety preferred.
• Must pass pre-employment psychological screening.
• Must pass and maintain training to include certifications in Taser, ASP Baton and Mental Health First Aid.
• Georgia POST certification preferred.

Responsibilities

• Demonstrate Piedmont values and excellent customer service to all patients, staff and visitors within a Piedmont Facility.
• Screen for and interdict weapons as they enter a facility.
• Maintain security of the hospital, professional buildings and parking areas.
• Perform incident documentation and initial incident investigation.
• Actively monitor at-risk patients and deescalate difficult situations.
• Respond to aggressive behavior and apply physical restraints as needed.
• Document activities in the medical record.
• Enforce PHC policies, regulations and applicable laws.
• Direct traffic when required.
• Assist patients/visitors with directions and emergencies.
• Advocate crime prevention and secure work environment through observation and intervention.

Skills

Customer service

De-escalation

Observation

Communication

Education

H.S. Diploma or GED

Job description

Piedmont Macon Medical is seeking a Security Officer to safeguard patients, staff and visitors across its facilities in Macon, GA. The role requires vigilance, de-escalation, and adherence to hospital policies.

No experience is required, with preferred background in public safety and the ability to respond to emergencies. Responsibilities include monitoring entrances, incident documentation, and enforcing safety protocols.