Healthcare Security Dispatch Officer – Full-Time

Alliedbarton Security Services; Eden Prairie (MN); On-site; USD 30,000 - 34,000; Full time

Job summary

Allied Universal, Eden Prairie, MN, is hiring for a Security Officer Full Time Dispatch in Eden Prairie. You will coordinate security communications, monitor activity, and support timely responses to incidents while delivering professional customer service.

As a Dispatch Officer in a healthcare location, you will dispatch security personnel, maintain dispatch logs, and ensure accurate documentation. The role emphasizes clear communication, teamwork, and integrity in daily operations.

Qualifications

• At least two years of security-related experience.
• Comfort using a computer or tablet.
• CPR and First Aid certification preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Licensing requirements may apply.
• Driver’s license required for driving positions.

Responsibilities

• Provide customer service to healthcare location staff, visitors, and vendors by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.
• Dispatch security-related personnel to incidents, service requests, and critical situations using radios, telephones, and electronic communication systems.
• Receive, document, prioritize, and relay incident details in a calm, professional, problem-solving manner while maintaining accurate dispatch logs and activity records.
• Monitor communication channels, alarm notifications, and applicable systems; coordinate responses with on-site personnel and/or emergency services when directed.
• Conduct regular and random patrols around the healthcare location and perimeter as assigned. Working environments and conditions may vary by site.

Skills

Security experience

Customer service

Access control

Tech savvy

Education

High school diploma

Job description

Allied Universal, Eden Prairie, MN, is hiring for a Security Officer Full Time Dispatch in Eden Prairie. You will coordinate security communications, monitor activity, and support timely responses to incidents while delivering professional customer service.

As a Dispatch Officer in a healthcare location, you will dispatch security personnel, maintain dispatch logs, and ensure accurate documentation. The role emphasizes clear communication, teamwork, and integrity in daily operations.