Healthcare Scheduling Specialist — Growth & Benefits

UnitedHealth Group; Columbus (OH); On-site; USD 45,990,000 - 68,913,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

401k contributions

Equity stock purchase

Job summary

Caretenders Home Health is seeking a Scheduling Specialist to manage patient referrals and visit schedules, coordinating with physicians and field staff through an online scheduling system.

This role requires a high school education, scheduling experience in healthcare, and strong organizational, communication, and decision-making skills, along with knowledge of regulations governing OASIS visits and reassessments.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

• Uses an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff regarding visits unaddressed in late, pending, or incomplete status for resolution.

Skills

Scheduling experience

Organizational skills

Customer service

Communication skills

Decision-making

Regulatory knowledge

Education

High school education

Tools

Online scheduling system

Job description

Caretenders Home Health is seeking a Scheduling Specialist to manage patient referrals and visit schedules, coordinating with physicians and field staff through an online scheduling system.

This role requires a high school education, scheduling experience in healthcare, and strong organizational, communication, and decision-making skills, along with knowledge of regulations governing OASIS visits and reassessments.