Healthcare Scheduler: Patient Access & Care Coordination

Clover Health; Jersey City (NJ); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Competitive hourly rate

Performance-based bonus program

401k matching

Comprehensive medical, dental, and vision coverage

Mental health resources

Employee Stock Purchase Plan (ESPP)

Job summary

A progressive health services company seeks a Scheduler to manage appointment scheduling and ensure high-quality member experiences. The role requires at least 2 years of experience in healthcare scheduling and strong communication skills. You will collaborate with various team members to resolve conflicts and improve processes while comfortably utilizing technology. This is a full-time position located in Jersey City, offering competitive compensation and generous benefits.

Qualifications

• 2+ years of experience in healthcare scheduling, patient access, or care coordination.
• Comfortable with technology.
• Excellent communication and conflict resolution skills.
• Strong organizational skills and able to manage multiple priorities.

Responsibilities

• Manage escalated or complex appointment scheduling needs.
• Communicate with members and caregivers to resolve scheduling conflicts.
• Collaborate with clinicians to ensure visit logistics.

Skills

Healthcare scheduling

Patient access

Care coordination

Communication

Conflict resolution

Organizational skills

Tools

Scheduling software

Electronic medical records (EMR)

Job description

A progressive health services company seeks a Scheduler to manage appointment scheduling and ensure high-quality member experiences. The role requires at least 2 years of experience in healthcare scheduling and strong communication skills. You will collaborate with various team members to resolve conflicts and improve processes while comfortably utilizing technology. This is a full-time position located in Jersey City, offering competitive compensation and generous benefits.