Healthcare Revenue Cycle Solution Adoption Lead

Waystar; Atlanta (GA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive total rewards

Flexible benefits package

Generous PTO and holidays

Parental leave

Job summary

Waystar is seeking a Solution Adoption Consultant to lead enterprise revenue cycle implementations for major health systems and hospitals in the U.S. You will serve as the primary client contact for solution setup and design during implementation and drive client satisfaction while managing multiple projects.

Ideal candidates bring 3+ years in healthcare revenue cycle, strong problem solving, HIPAA knowledge, and proficiency with X12 formats. Travel up to 20% is expected.

Qualifications

• 3+ years in the healthcare revenue cycle.
• Strong process orientation and problem solving abilities.
• HIPAA knowledge required.
• Experience with Back-End Revenue Cycle operations.
• Experience with X12 formats (837/835, 270/271, 276/277).
• Proficient with Microsoft Office Suite.
• Excellent written and oral communication.
• Team player with ability to travel up to 20%.

Responsibilities

• Serve as SME for Waystar revenue cycle implementations, ensuring solutions meet contract terms.
• Drive a high level of client satisfaction.
• Manage multiple projects and deadlines.
• Establish relationships with client project teams and leadership.
• Communicate challenges to clients and internal stakeholders, proposing solutions.
• Lead client training sessions.
• Evaluate client challenges and implement best practices.

Skills

Healthcare revenue cycle

Process & problem solving

HIPAA knowledge

Communication skills

Travel readiness

Tools

Microsoft Office Suite

Job description

Waystar is seeking a Solution Adoption Consultant to lead enterprise revenue cycle implementations for major health systems and hospitals in the U.S. You will serve as the primary client contact for solution setup and design during implementation and drive client satisfaction while managing multiple projects.

Ideal candidates bring 3+ years in healthcare revenue cycle, strong problem solving, HIPAA knowledge, and proficiency with X12 formats. Travel up to 20% is expected.