Healthcare Revenue & Billing Manager

Rockport Healthcare Services; Bakersfield (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Rockport Healthcare Services in Bakersfield, CA seeks a Business Office Manager to oversee revenue recording and timely collection in our facility. You will manage census, cash, billing, collections, refunds, and resident trust while ensuring compliance with HIPAA and safety standards.

The role requires at least two years of SNF business office and billing experience, strong AR analysis skills, and ability to coordinate with administration and department heads.

Qualifications

• Ability to lead, plan, organize, develop, implement, and interpret programs and policies.
• Apply critical thinking to assess objectives and develop improvement plans.
• Read, interpret and analyze AR records and reports.
• Knowledge of reimbursement regulations in healthcare.
• Work well with others and maintain staff morale.
• Ability to work independently and accept feedback.
• Effective tactful communication with staff, residents and families.
• Strong verbal and written communication skills.

Responsibilities

• Record facility revenue accurately and ensure timely collection.
• Manage census, cash, billing, collections, refunds/adjustments, and trust.
• Balance census daily.
• Deposit, post and balance cash daily.
• Review AR aging and develop collection strategies to meet AR metrics.
• Identify and correct errors in revenue and cash posting.
• Ensure timely billing per policy and BOM calendar.
• Follow up on current and delinquent accounts.
• Coordinate AR meetings with Administrator weekly.
• Complete month-end close with RFC and ARD.
• Coordinate monthly Triple Check for billing compliance.
• Reconcile Resident Trust monthly.
• Maintain petty cash balances as needed.
• Coordinate, train and monitor BOA duties.
• Respond to requests from department heads and staff timely.
• Educate patients and responsible parties about insurance and liability.
• Respond to collection and audit requests from AR support departments.
• Maintain positive working relationships with staff and other units.
• Participate in Quality Management and improvement plans.
• Ensure OSHA safety standards are followed.
• Maintain safe/clean work area and adhere to safety standards.
• Adhere to policy and HIPAA confidentiality standards.
• Provide leadership and support for compliance processes.
• Perform other tasks or duties as assigned.

Skills

Leadership

Analytical thinking

AR analysis

Healthcare reimbursement

Teamwork

Independent work

Communication

Verbal and written communication

Job description

Rockport Healthcare Services in Bakersfield, CA seeks a Business Office Manager to oversee revenue recording and timely collection in our facility. You will manage census, cash, billing, collections, refunds, and resident trust while ensuring compliance with HIPAA and safety standards.

The role requires at least two years of SNF business office and billing experience, strong AR analysis skills, and ability to coordinate with administration and department heads.