Healthcare Retail Dining Manager - Front-of-House Lead

Compass Group USA; Hartford (CT); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Group USA company, seeks a Retail Food Service Manager to lead front-of-house operations in a high-volume healthcare retail setting. The role emphasizes guest engagement, service standards, and staff development to deliver exceptional patient and visitor experiences.

The position requires at least 2 years of operational management in retail foodservice and experience with cash controls.

Qualifications

• Minimum 2 years of retail foodservice operational management experience.
• Experience in fast casual dining, restaurants, hotels, corporate dining, education, military, healthcare, or similar foodservice environments.
• Front-of-house leadership experience in a high-volume setting strongly preferred.
• Retail marketing experience is preferred.
• Experience with cash-based retail operations and financial controls.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer applications.

Responsibilities

• Oversee day-to-day retail foodservice operations to ensure smooth, efficient service.
• Lead front-of-house teams, ensuring high-quality customer interactions and service standards.
• Plan and supervise special functions and promotional or marketing-driven events.
• Manage cash handling procedures, cash controls, and payroll documentation.
• Participate in recruiting, hiring, training, and developing frontline team members.
• Ensure compliance with client expectations, Health Department guidelines, and company policies.
• Complete all required daily, weekly, and monthly operational reports.
• Support retail marketing initiatives to increase sales, customer engagement, and satisfaction.
• Perform additional duties as assigned.

Skills

Retail foodservice management

Front-of-house leadership

Retail marketing

Cash handling

MS Office

Computer skills

Job description

Morrison Healthcare, a Compass Group USA company, seeks a Retail Food Service Manager to lead front-of-house operations in a high-volume healthcare retail setting. The role emphasizes guest engagement, service standards, and staff development to deliver exceptional patient and visitor experiences.

The position requires at least 2 years of operational management in retail foodservice and experience with cash controls.