Healthcare Dining Services Retail Manager

Compass Healthcare; Birmingham (AL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Healthcare company, seeks a Retail Manager to lead its Food & Nutrition Services retail operations. You will supervise the cafeteria, manage cash controls, hire and train hourly staff, and ensure excellent patient and customer service across the operation.

Responsibilities include staff training, maintaining financial controls, producing timely reports, and upholding corporate standards in safety, sanitation, and presentation.

Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experiences are highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Responsibilities

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Skills

Leadership

Communication skills

Retail operations

Cash handling

Marketing experience

Computing skills

Financial/budgeting knowledge

Education

B.S. Degree in Food Services Technology/Management or related field

A.A. Degree + 3 years related experience

Tools

Microsoft Office

Job description

Morrison Healthcare, a Compass Healthcare company, seeks a Retail Manager to lead its Food & Nutrition Services retail operations. You will supervise the cafeteria, manage cash controls, hire and train hourly staff, and ensure excellent patient and customer service across the operation.

Responsibilities include staff training, maintaining financial controls, producing timely reports, and upholding corporate standards in safety, sanitation, and presentation.