Healthcare Relations Educator, Full-time

Hospice Savannah, Inc.; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hospice Savannah, Inc. seeks a Healthcare Relations Educator to educate referral sources on hospice services and access, delivering information one-to-one and in groups.

The role emphasizes customer service and maintaining strong community relationships with physicians, healthcare professionals, and families. The ideal candidate has a Bachelor’s in Business/Marketing/Education/Health Care or related field, with health care experience; a Master’s degree and prior outreach success are preferred.

Qualifications

• Bachelor's degree in Business, Marketing, Education, Health Care or related field.
• Health care experience and Masters degree preferred.
• Three years of documented outreach success promoting services/products to medical professions.
• Proven ability to generate and maintain relationships with new and existing accounts.
• Experience with Value Based Physician and ACO accounts desirable.
• Proven history of increasing an organization's census.
• Strong written and verbal communication skills.
• Ability to work autonomously and manage multiple priorities.

Responsibilities

• Educate referral sources about Hospice Savannah's services and access to hospice care.
• Deliver education in one-to-one and group settings.
• Build and maintain relationships with physicians, healthcare professionals, community agencies, patients, and families.

Skills

Outreach success

Relationship building

Interpersonal skills

Time management

Independent decision making

Written and verbal communication

Education

Bachelor's degree in Business/Marketing/Education/Health Care or related field

Masters degree preferred

Tools

MS Word

MS Excel

MS Outlook

Database software

Job description

JOB SUMMARY

Under the general direction of the Chief Growth Officer or Director of Business Development and Marketing, the Healthcare Relations Educator will educate referral sources about Hospice Savannahs services, access to hospice care, and delivery of end-of-life care with a strong emphasis on customer service. They will be well versed in appropriateness of services, and will be able to educate on a one-to-one basis as well as large group settings.

Qualifications

QUALIFICATIONS: Graduate of an accredited school with a Bachelors Degree in Business, Marketing, Education, Health Care or related field. Health Care experience and Masters degree preferred. Three years of documented outreach success in the promotion of services/ products to medical professions. Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, community agencies, patients, and families. Existing relationships with providers in the community preferred. Experience with Value Based Physician and ACO accounts desirable.Proven history of increasing an organizations census. Must be highly motivated, energetic and possess strong interpersonal relationship and communication skills. Ability to work with others as an effective team builder and team player. Desires to provide extraordinary customer service to ensure all individuals are given the opportunity to gain experience about and receive the care they desire/need. Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills. Ability to work autonomously, take initiative, set priorities, organize work, and make independent decisions. Demonstrated capability in maintaining strict confidentiality of patient information. Must be able to work independently and have strong written and verbal communication skills. Working knowledge of computers, Microsoft Office products including Word, Excel, and Outlook, and other database software required.

PHYSICAL DEMANDS: Position requires moderate visual concentration creating and proofing printed materials. Position carries a minimal risk of exposure to infectious diseases requiring standard safety precautions while in patient care areas. This position requires the ability to lift up to 20 lbs. utilizing proper lifting techniques.

WORK ENVIRONMENT: This position works a general schedule of 8 hour days, Monday through Friday, with frequent requests to work additional days/hours as needed to attend community functions and events. This position requires a considerable amount of driving utilizing the employees personal vehicle. Reliable transportation with a valid Georgia drivers license and current automobile insurance is required. Mileage will be reimbursed.