Healthcare Referral Specialist I – Patient-Focused Support

HMI HSHS Medical Group, Inc.; O’Fallon (MO); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement benefits

Education assistance

Adoption assistance

Wellness program

Life insurance

Disability coverage

Flexible spending accounts

Employee assistance program

Discount program

Job summary

HSHS Medical Group, Inc. is seeking a detail-oriented healthcare administrative professional. The role supports scheduling, documentation, and coordination between clinical teams, facilities and patients to ensure timely and accurate service authorizations.

Candidates should have 1–2 years of healthcare/clerical/administrative experience, strong customer service, and prefer CMA certification. This full-time position offers comprehensive benefits and opportunities within a large health system.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of healthcare/clerical/administrative experience required.
• 1-2 years of customer service experience required.
• 1-2 years of call center experience preferred.
• 1-2 years of clinical experience preferred.
• Certified Medical Assistant preferred.

Responsibilities

• Coordinate treatment plans with clinical teams, facilities and patients or caregivers.
• Document processes and data accurately for authorization of services.
• Handle multi-line requests from internal and external customers.
• Review scheduled services to determine authorization needs.

Skills

Healthcare experience

Clerical experience

Customer service

Call center experience

Clinical experience

Education

High School Diploma or equivalent

Certified Medical Assistant

Job description

HSHS Medical Group, Inc. is seeking a detail-oriented healthcare administrative professional. The role supports scheduling, documentation, and coordination between clinical teams, facilities and patients to ensure timely and accurate service authorizations.

Candidates should have 1–2 years of healthcare/clerical/administrative experience, strong customer service, and prefer CMA certification. This full-time position offers comprehensive benefits and opportunities within a large health system.