Healthcare Referral Growth Navigator

Aveanna Healthcare; Worcester (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

Aveanna Healthcare in Worcester, MA is seeking a Care Navigator to develop and manage relationships with physicians, hospitals, and referral sources to grow Aveanna's home-care referrals. You will lead local sales activities, communicate with stakeholders, participate in community education events, travel extensively within the territory, and ensure high-quality customer service.

In partnership with location leadership, you will set sales goals, conduct calls, monitor results, and provide

Qualifications

• Bachelor’s degree or related field, or equivalent experience.
• Minimum 1 year of sales, marketing, customer service, or B2B experience.
• Excellent oral and written communication and interpersonal skills.
• Proficiency with MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• In partnership with location leadership, develop sales strategy, goals, and plans to support budgets.
• Conduct sales calls and evaluate results and effectiveness of sales activity.
• Support business development and establish relationships with new and existing referral sources.
• Participate in community education events that impact the medically fragile community.
• Meet or exceed quarterly and annual territory goals.
• Maintain timely submission of sales call documentation and account information.
• Other duties as assigned.

Skills

Sales

Customer service

Communication

MS Office

Education

Bachelor's degree or related field

Tools

MS Office

Job description

Aveanna Healthcare in Worcester, MA is seeking a Care Navigator to develop and manage relationships with physicians, hospitals, and referral sources to grow Aveanna's home-care referrals. You will lead local sales activities, communicate with stakeholders, participate in community education events, travel extensively within the territory, and ensure high-quality customer service.

In partnership with location leadership, you will set sales goals, conduct calls, monitor results, and provide