Healthcare Referral Coordinator – Day Shift, Growth & Benefits

Hackensack Meridian Health; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Hackensack Meridian Health in Tyler, TX is seeking a Referral Coordinator for day shift, full-time work. You will handle referrals from receipt to scheduling, verify insurance, and coordinate with providers to ensure timely care.

The role focuses on accurate data entry, professional phone communication, and adherence to department workflows to maintain continuity of care and patient satisfaction.

Qualifications

• High School diploma is required.
• At least 1 year of clinical experience and health insurance knowledge.
• Experience handling referrals and scheduling per department protocols.

Responsibilities

• Answer phones professionally and greet callers by name.
• Enter patient information accurately into the system.
• Verify insurance and obtain authorizations as needed.
• Schedule patients with the appropriate provider per referral.
• Document referral status and notes in the system.
• Meet productivity standards and maintain provider relationships.

Skills

Phone etiquette

Data entry

Attention to detail

Education

High School diploma

Tools

Insurance verification software

Scheduling software

Job description

Hackensack Meridian Health in Tyler, TX is seeking a Referral Coordinator for day shift, full-time work. You will handle referrals from receipt to scheduling, verify insurance, and coordinate with providers to ensure timely care.

The role focuses on accurate data entry, professional phone communication, and adherence to department workflows to maintain continuity of care and patient satisfaction.