Full-Time Referral & Care Access Specialist

Ardent Health Services; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Ardent Health Services in Tyler, TX is seeking a day shift, full-time Referral Coordinator. This role handles referrals, verifies insurance, schedules patients with appropriate providers, and maintains accurate patient records.

The team emphasizes a patient-first approach and collaboration with physicians and office staff. Responsibilities include processing referrals within 24–48 hours, obtaining authorizations, data entry of patient information, and providing professional phone support.

Qualifications

• High School diploma required.
• One year of clinical experience and health insurance knowledge.

Responsibilities

• Referrals are processed according to department protocols and workflow guidelines.
• Answer phones in a professional manner with greeting and patient name use.
• Enter and update patient health information and demographics, including insurance details.
• Verify insurance and obtain authorizations for referrals.
• Schedule patients with appropriate providers and document status updates.

Skills

High School diploma

Clinical experience

Health insurance knowledge

Job description

Ardent Health Services in Tyler, TX is seeking a day shift, full-time Referral Coordinator. This role handles referrals, verifies insurance, schedules patients with appropriate providers, and maintains accurate patient records.

The team emphasizes a patient-first approach and collaboration with physicians and office staff. Responsibilities include processing referrals within 24–48 hours, obtaining authorizations, data entry of patient information, and providing professional phone support.