Healthcare Referral Coordinator

Cano Health; Florida; Hybrid; USD 36,000 - 54,000; Full time

Job summary

Cano Health is seeking a Referral Coordinator to support patient care coordination in a fast-paced primary care setting. You will manage referrals, verify authorizations, schedule specialist appointments, and communicate with patients, providers, and payers.

Ideal candidates will have 1–2 years of medical office experience, familiarity with eCW, Availity, and insurance processes, and a patient-centered approach in a compliant, team-focused environment.

Qualifications

• Minimum 1–2 years of experience in a medical office, hospital, or clinical setting handling referrals.
• Familiarity with scheduling systems and insurance processes.
• Bilingual in English and Spanish preferred.

Responsibilities

• Process outgoing referrals promptly based on provider orders and document in data systems.
• Schedule appointments with specialists and track referral status.
• Educate patients on the referral process and assist with barriers to care.

Skills

Customer service

Time management

Bilingual English/Spanish

Education

High school diploma or GED

BLS certification

Tools

eClinicalWorks (eCW)

Availity

Cano.Net

Workday

Oracle

Job description

Cano Health is seeking a Referral Coordinator to support patient care coordination in a fast-paced primary care setting. You will manage referrals, verify authorizations, schedule specialist appointments, and communicate with patients, providers, and payers.

Ideal candidates will have 1–2 years of medical office experience, familiarity with eCW, Availity, and insurance processes, and a patient-centered approach in a compliant, team-focused environment.