Healthcare Receptionist

Serenity Healthcare; Utah; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Utah is looking for a dedicated Receptionist to join their team. The ideal candidate will excel in communication and multitasking, ensuring a seamless patient experience in a supportive environment. This role requires a proactive approach and attention to detail, contributing to the clinic's success. With a focus on patient care, you will play a vital role in making a positive impact on patients' lives.

Benefits

Career Advancement Opportunities

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401(k)

Employee Referral Program

Qualifications

• At least 1 year of full-time customer service or reception experience.
• Excellent verbal and written communication skills.

Responsibilities

• Update and verify patient information upon each visit.
• Create rapport with patients by remembering their names and interests.
• Ensure a positive patient experience through support and compassion.

Skills

Communication

Multitasking

Education

High School Diploma or GED

Job description

Job Title: Receptionist

Are you someone who enjoys connecting with people? Serenity is seeking a receptionist for our Lehi, UT office to join our team and drive success within our clinic. The position is patient-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Note:

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some individuals.

Perks at Serenity

• Career Advancement Opportunities
• Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401(k)
• Employee Referral Program

Responsibilities

• Update and verify patient information upon each visit.
• Create rapport with patients by remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to individual challenges.
• Ensure a positive patient experience through support and compassion.
• Perform various office tasks as needed throughout the day.

Qualifications

• High School Diploma or GED.
• Excellent verbal and written communication skills, along with basic math skills.
• Proven ability to multitask in a fast-paced environment.
• At least 1 year of full-time customer service, reception, or related experience.

About Serenity

Serenity is a leader in healthcare technology, utilizing advanced medical devices to give patients long-term success, especially when other treatments have failed. We are committed to evidence-based research and proven results, striving daily to help patients reclaim their lives with innovative healthcare solutions.

Job Details

• Type: Full-time (3 to 13-hour shifts)
• Office Hours: Monday-Friday 6 am - 8 pm, Saturday 7 am - 7 pm
• Contingent upon successful criminal background check upon hire.

Additional Information

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Mental Health Care