Healthcare Receptionist

Serenity Healthcare; Provo (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Serenity Healthcare is seeking a receptionist for their Provo office. This full-time position focuses on providing exceptional patient experiences through excellent communication and interpersonal skills. The role involves multitasking in a fast-paced environment while ensuring a smooth patient journey. Applicants must have a high school diploma and prior customer service experience. Join a leading healthcare technology provider committed to patient success.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience required.
• Excellent verbal and written communication skills needed.

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience by providing support.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Education

High School Diploma

Job description

18 hours ago Be among the first 25 applicants

Are you someone who enjoys connecting with people? Then this opportunity is for you! Serenity is seeking a receptionist for our Provo, UT office; to join our team and drive success within our clinic. The position is patient-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport, remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job Details:

• Full-time (3 - 13 hour shifts)
• Office Hours: Monday-Friday 6 am-8 pm, Saturday 7 am-7 pm
• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Mental Health Care