Healthcare Receptionist

Serenity Healthcare; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare technology company is seeking a Healthcare Receptionist to enhance patient experiences at their Orlando clinic. This key role involves creating a supportive atmosphere for patients and managing communications effectively while contributing to a compassionate clinic environment. Ideal candidates will possess strong communication skills, attention to detail, and the ability to multitask in a dynamic setting.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience.
• Excellent verbal and written communication skills.
• Proven ability to multitask in a fast-paced environment.

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience through support and compassion.

Skills

Communication

Multitasking

Customer Service

Education

High School Diploma/GED

Job description

Healthcare Receptionist
Location: Orlando, FL

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Orlando, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job:Full-time(3-13-hour shifts)

Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance(Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customerinformation upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare

• Serenity’s Provided Services

• Meet our Patients

*This position is contingent on successfully completing a criminal background check upon hire.