Greenway Kia West - Receptionist PT

Greenway Automotive; Orlando (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading automotive company is seeking a Part-Time Receptionist for their Orlando location. The ideal candidate will provide outstanding customer service, manage phone communications, and assist with administrative tasks. Flexibility is required for varying shifts, including evenings and weekends, as the role involves being the first point of contact for guests.

Qualifications

• Previous customer service or related experience preferred.
• Highly professional and dependable.
• Strong computer and internet skills including Microsoft Office suite.

Responsibilities

• Greet all customers in a warm and helpful manner.
• Answer dealership group phones and direct calls.
• Process payments and assist with customer inquiries.

Skills

Communication

Customer Service

Problem Solving

Organizational Skills

Time Management

Telephone Skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Description

Greenway Kia Orlando West is Hiring a PT Receptionist.

The Receptionist at Greenway Kia Orlando West answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, processes payments and communicates with the sales team to direct the flow of customers.

The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.

This position requires a flexible schedule. We are a retail establishment open nights and weekends. We are looking for someone with open availability. The schedule will include shifts of: opening, closing, weekends and Holidays. The receptionist position is Part Time, approximately 15-20 hours per week.

• The schedule needed is: Friday 5-9pm & Saturday 9am-9pm. With the possibility of adding other days.
  
  

Responsibilties

• Greet all customers in a warm, sincere and helpful manner
• Answer dealership group phones and directs calls as necessary
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Addresses customer concerns and issues or escalates them as needed
• Receives and processes payments for products and services in cash, debit, credit, checks
• Performs other duties as assigned
  
  

Qualifications

• Previous customer service or related experience preferred
• Highly professional and dependable
• High school diploma or GED required
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Strong organizational and time management skills
• Helpful attitude and friendly demeanor
• Strong computer and internet skills, including Microsoft Office suite
• Previous cash handling and POS experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Administrative

• Industries

  Motor Vehicle Manufacturing

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